Junior Client Service Representative Real Estate

Brown Brothers Harriman; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Culture Celebration Day

Private medical care

Life Insurance

Employee Assistance Program

Professional trainings

Wellbeing Program

Online Social Fund

Social, sport and integration events

Onboarding Program

Job summary

Brown Brothers Harriman in Kraków is seeking a Junior Client Service Representative Real Estate to support the Depositary Operational Hub. You will analyze asset transactions, review legal documents, and assist the Luxembourg team while delivering high-quality client service in a fast-paced environment.

Ideal candidates have a BA/Law background with at least 1 year in finance, English at C1, and a willingness to learn.

Qualifications

• BA/Law degree, or equivalent work experience.
• At least 1 year of experience in a financial environment.
• English fluency (C1); German or French skills are advantageous.
• Ability to prioritize tasks and meet deadlines in a client-focused setting.
• Attention to detail and ability to manage multiple projects.
• Familiarity with reviewing legal documentation and fund structures is a plus.

Responsibilities

• Analyze transactions across asset classes (Real Estate, Private Equity, Private Debt) and review related legal documentation.
• Answer internal and external client inquiries with high quality, timely service.
• Serve as first point of contact for Luxembourg Team and maintain relationships with clients.
• Monitor and review Cash Flow movements.
• Perform depositary oversight tasks timely and adhere to procedures.
• Support process improvements and assist supervisors in daily operations.
• Escalate risks and data incidents to Team Supervisors/Managers.

Skills

Fluency in English

Client service mindset

Education

BA/Law degree

1 year experience in a financial environment

Tools

Excel

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Type of work: Full time

Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old - after probation 3 months (onsite)

Join us as a Junior Client Service Representative Real Estate!

Brown Brothers Harriman is currently recruiting a Depositary Hub Representative (Junior Client Service Representative Real Estate) to join our dynamic Depositary Operational Hub Team.

In this key role you will perform reviews relating to the asset transactions of alternative investment funds, primarily investing in Real Estate, Private Equity and Private Debt assets. You will also perform tasks that support the execution of the Depositary Oversight duties as defined by the AIFMD and UCITS V directives. In this role, you will cooperate with other BBH offices such as Luxembourg in order to provide timely and accurate completion of all the relevant tasks. Your experience in document analysis, fund industry and, preferably customer service will enable you to multi-task in a fast-paced environment. To be successful, you will need to be detailed and customer oriented, well organized, and eager to learn.

If you are looking for an environment where new experiences related to Alternatives Investment Funds can be acquired, Brown Brothers Harriman is the right place for you.

On This Position You Will Be Responsible For

• Analyzing transactions of various asset classes (Real Estate, Private Equity, Private Debt Funds) and reviewing the related legal documentation. Analyzing changes in Fund Structures, by collecting and reviewing corporate documentation.
• Proactively responding to Depositary related internal and external client’s inquiries on a daily basis by providing high quality, accurate and timely service
• Being first point of contact for Luxembourg Team and maintaining good relationship with Luxembourg Office and clients
• Monitoring and reviewing Cash Flow movements
• Performing tasks related to depositary oversight duties in a timely manner.
• Ensuring department procedures and controls are adhered to.
• Working on potential process flow improvements and efficiencies.
• Supporting the Team’s supervisors in the management of daily processes
• Escalating any risks and data incidents to the Team’s supervisors/Managers

What We’re Looking For

• BA/Law degree, and/or equivalent work experience.
• At least 1 year of experience in a financial environment
• Experience in client service/work with legal documentation preferred.
• Fluency in English required (C1 level). German or French skills will be considered as an advantage.
• Ability to effectively prioritize tasks and resolve client needs.
• Ability to meet deadlines and work under pressure. Ability to build and maintain internal and external client relationships.
• Self-motivation, capability of monitoring and completing a variety of projects simultaneously.
• Ability to learn and utilize new technologies to research, analyze, and resolve client needs.
• Comprehensive working knowledge of Excel

What We Offer

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• Private medical care
• Life Insurance
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support
• Wellbeing Program
• Online Social Fund benefit platform
• Social, sport and integration events
• Onboarding Program for new hires

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.