IT Support Specialist

Amcor; gmina Lubień; On-site; PLN 78,000 - 123,000; Full time

Job summary

Amcor is seeking an IT Support Specialist to deliver reliable IT services across sites, supporting up to 300 devices per FTE. You will handle end-to-end IT service delivery, asset management, procurement, training, and ensure compliance with global IT standards and security policies.

The role includes project leadership for IT infrastructure changes, collaboration across teams, and ensuring quality IT services delivery at the sites.

Qualifications

• Bachelor’s degree in computer science is advantageous.
• Windows and Cisco certifications are a plus.
• Ability to multitask and handle high volumes in a fast-paced and demanding environment.
• Fluency in Polish and English communication (spoken, written).
• Strong interpersonal and communication skills.
• Knowledge of server virtualization.

Responsibilities

• Installing / repairing hardware.
• Application/software troubleshooting.
• Printer and multi-function device management.
• Data backup and restore.
• Infrastructure testing.
• Major events support.
• Setup of LAN switches and Access Points (wired and wireless).
• Management of the network documentation.
• Monitoring tools for network equipment and servers.
• Maintaining and administering server-related activities such as patching, updates.

Skills

Windows Server

Server virtualization

Network administration

Interpersonal skills

English

Polish

Multitasking

Education

Bachelor's degree in computer science

Job description

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

The IT Support Specialist is responsible for delivering reliable IT services across one or more Amcor sites, supporting up to 300 managed devices per FTE, including PCs, servers, printers, and network equipment. The role oversees end-to-end IT service delivery, including user support, IT asset management, procurement, configuration, repairs, licensing, security, phone systems, and local IT projects and budgets. Additionally, the IT Support Specialist communicates upcoming changes and projects, promotes best practices, delivers end-user training, and ensures all operational activities comply with global IT standards and security policies.

Key Job Accountabilities

• Strong involvement with delivery on improvements to support processes, IT asset management, and customersatisfaction.
• Responsibility for the implementation of Global IT shared service standards and support processes across the site(s) they work with
• Responsible for the quality of the IT services delivery at the sites
• Project leadership in their sites for all IT infrastructure and support process changes for IT shared services
• Coverage of critical issuesat the sites
• Security (alignment with IT policies)
• Asset Management

Technical Support

• Installing / repairing hardware
• Application/software troubleshooting
• Printer and multi-function device management
• Data backup andrestore
• InfrastructureTesting

Network/Servers Support

• Support for setup of LAN switches and Access Points (wired and wireless)
• Management of the network documentation
• Management of the monitoring tools used to monitor the network equipment and servers
• Maintaining and administering server related activities such as patching, updates etc.

End User Support

• Major events support

Qualifications/Requirements

• Technical educationin computer science or equivalent experience/studies
• Bachelor’s degree in computer scienceisadvantageous
• AnyWindows/Cisco certifications are a plus
• Ability tomultitaskand handle high volumes in a fast-paced and demanding environment
• Strong interpersonal and communication skills
• Fluency in Polish and English communication (spoken, written); other languages will be considered an advantage
• Projectexperienceis advantageous
• Good knowledge in configuring, managing and troubleshooting Windows Server Operating Systems
• Knowledge of servervirtualization

About Amcor

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
NYSE: AMCR; ASX: AMCwww.amcor.com |LinkedIn |YouTube