IS Observability Visualization Engineer

ABB Inc; Kraków; Hybrid; PLN 180,000 - 280,000; Full time

Job summary

ABB Inc. is seeking an experienced observability engineer to design and maintain Grafana dashboards, integrate data from multiple sources, and improve global IT service visibility.

You will configure alerts, investigate issues, and collaborate with infrastructure, network, and platform teams to deliver reliable, data-driven insights. Strong English communication is required.

Qualifications

• 5+ years of experience developing Grafana dashboards and observability solutions.
• Experience in infrastructure, systems administration, networking, cloud operations, or platform engineering.
• Familiar with Grafana, Prometheus, Loki, PromQL, LogQL, REST APIs, JSON/YAML, and SQL-based data platforms.
• Strong analytical and communication skills; able to translate technical data into actionable insights.
• Proficient in English (written and spoken).

Responsibilities

• Developing and maintaining Grafana dashboards and visualizations for actionable operational insights.
• Integrating and transforming data from multiple sources (Prometheus, Loki, Snowflake, ServiceNow, REST APIs).
• Supporting the implementation and continuous improvement of observability solutions across infra, network, and application environments.
• Configuring alert notifications for Event Management System.
• Investigating service issues and analyzing telemetry data to improve reliability.
• Managing technical documentation, code repositories, and development standards.
• Collaborating with cross-functional teams and external suppliers to implement enhancements.

Skills

Problem-solving

English communication

Cross-functional collaboration

Tools

Grafana

Prometheus

Loki

PromQL

LogQL

REST APIs

JSON

YAML

SQL

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Owner IS Observability__Your role and responsibilitiesIn this role, you will help shape and enhance ABB's observability capabilities by developing advanced Grafana dashboards, integrating multiple data sources, and supporting the monitoring of global IT services and infrastructure. You will work across infrastructure, networking, application, and observability domains to deliver reliable, data-driven insights that improve operational visibility and service performance.The work model for the role is: hybrid #hybridLocation: EuropeThis role is contributing to the Information Systems (IS) organization within ABB's global operations. Main stakeholders include IS Operations teams, Infrastructure teams, Network teams, Platform Owners, Service Management teams, and external technology partners.You will be mainly accountable for:Developing and maintaining Grafana dashboards and visualizations that provide actionable operational insights.Integrating and transforming data from multiple sources, including Prometheus, Loki, Snowflake, ServiceNow, and REST APIs.Supporting the implementation and continuous improvement of observability solutions across infrastructure, network, and application environments.Configure alert notifications for Event Management System.Investigating service issues, analyzing telemetry data, and contributing to operational excellence and service reliabilityManaging technical documentation, code repositories, and development standards to ensure solution sustainability and knowledge sharing.Collaborating with cross-functional teams and external suppliers to implement enhancements, resolve issues, and improve service performance.Our team dynamicsYou will join a collaborative, highly skilled, and innovative global team focused on building modern observability capabilities that support ABB's digital transformation journey. The team values continuous learning, knowledge sharing, and curiosity, providing opportunities to work with modern technologies and complex enterprise environmentsQualifications for the roleYou have 5+ years of experience developing Grafana dashboards and working with observability, monitoring, or operational analytics solutions.You have experience in infrastructure, systems administration, networking, cloud operations, or platform engineering environments.You are familiar with Grafana, Prometheus, Loki, PromQL, LogQL, REST APIs, JSON/YAML, and SQL-based data platforms.You have solid methodical and problem-solving skills and enjoy transforming complex technical data into meaningful operational insightsYou are comfortable working with cross-functional teams, managing multiple priorities, and supporting continuous service improvementsYou are comfortable communicating in English, both written and spoken.More about usElectrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we work toward a low carbon society.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.