IoT & Networking Engineer — Global Support & Documentation

Teltonika; Warszawa; On-site; PLN 89,000 - 112,000; Full time

Benefits offered by this job

Private medical care (Medicover)

Multisport card

Birthday day off

Team building activities

Job summary

Teltonika Networks in Warsaw, Poland is seeking a Networking Engineer to strengthen our global technical support team. You will advise customers, resolve complex networking issues, and contribute to Teltonika Wiki documentation. The role requires Linux experience, strong networking knowledge, and English proficiency; CCNA is a plus.

We offer a dynamic, high-growth environment and good benefits. Private medical care and Multisport card are provided.

Qualifications

• Experience in 2nd or 3rd line technical support would be advantageous.
• Strong knowledge of computer networking and industrial protocols.
• Good communication and writing skills in English.

Responsibilities

• Advise customers on using Teltonika Networks products via ticketing platform and online meetings.
• Self-sufficiently resolve technical issues from customer configurations and firmware/software.
• Prepare documentation for internal/external use (Teltonika Wiki).
• Act as a key liaison between Teltonika Networks R&D and other departments or customers.
• Hands-on experience with Linux-based OS and various networking services/protocols.

Skills

Networking knowledge

English (advanced)

Documentation skills

Education

Higher technical/engineering degree

Tools

Linux

Cisco CCNA certification (advantage)

Job description

Teltonika Networks in Warsaw, Poland is seeking a Networking Engineer to strengthen our global technical support team. You will advise customers, resolve complex networking issues, and contribute to Teltonika Wiki documentation. The role requires Linux experience, strong networking knowledge, and English proficiency; CCNA is a plus.

We offer a dynamic, high-growth environment and good benefits. Private medical care and Multisport card are provided.