Integrations Team Lead

Emergine; Polska; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

100% paid sick leave

21 days paid vacation

Medical support for office and remote

Benefits Cafeteria

Job summary

Emergine is seeking an experienced Integrations Team Lead to own the full integration lifecycle, from onboarding to post-launch support and optimization. You will lead a team of Integration Managers and Technical Support Specialists, guiding performance, workloads, and career development.

You will coordinate with Product, Engineering, Compliance/Legal, Operations, and external partners, driving API checks, documentation, and continuous process improvements to ensure high-quality integrations and

Qualifications

• 2+ years of experience managing teams (hiring, mentoring, performance management).
• 3+ years of experience with third-party integrations.
• Hands-on experience with REST APIs, webhooks, and integration documentation.

Responsibilities

• Lead and develop a team of Integration Managers and Technical Support Specialists.
• Manage team performance, workload planning, mentoring, and career development.
• Own API checks of integrations and ensure timely delivery of these API checks.

Skills

Team management

Third-party integrations

REST APIs

Stakeholder management

Agile environments

English proficiency

Technical documentation

Cross-functional collaboration

Job description

We are looking for an experienced Integrations Team Lead. This role combines people management with ownership of the entire integration lifecycle - from onboarding and technical implementation to post-launch support and continuous optimization.

Ideal for someone who enjoys building high-performing teams, delivering seamless integrations, and continuously improving technical processes.

Team Leadership - Third-party Integrations - REST APIs - Stakeholder Management - Technical Support - English B2+

What you'll do:

• Lead and develop a team of Integration Managers and Technical Support Specialists;
• Manage team performance, workload planning, mentoring, and career development;
• Own API checks of integrations and ensure timely delivery of these API checks;
• Coordinate cross-functional initiatives involving Product, Engineering, Compliance/Legal, Operations, and external partners;
• Identify and mitigate risks, dependencies, and blockers;
• Drive continuous improvements in integration processes and documentation;
• Ensure high-quality technical guidance during API integration and production launch;
• Manage post-go-live technical support, troubleshoot integration issues, and coordinate resolution with internal engineering teams and external partners;
• Establish and improve Technical Support processes, including SLA management, incident handling, escalation procedures, and knowledge base maintenance.

Your expertise:

• 2+ years of experience managing teams, including hiring, mentoring, performance management, and employee development;
• 3+ years of experience working with third-party integrations;
• Hans-on experience working with REST APIs, webhooks, and technical integration documentation;
• Deep understanding of financial service workflows, third-party integrations, user journeys, and system interactions;
• Experience managing multiple integrations simultaneously;
• Experience supporting partners throughout the full integration lifecycle, from onboarding to post-production support;
• Strong stakeholder management and communication skills;
• Experience working with cross-functional engineering teams in Agile environments;
• Excellent organizational, leadership, and problem-solving skills;
• English (B2+ or higher).

Life at Emergine:

Stay Supported

• 100% paid sick leave
• 21 working days of paid vacation
• Medical support for office and remote employees
• Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders

• International team
• Global collaboration
• Flexible work models depending on the role
• Remote, hybrid or office-based setup depending on the position

Grow Through Motion

• PDP and career development plans
• Regular feedback sessions
• Leadership opportunities
• Continuous professional development
• Knowledge-sharing sessions
• Management development initiatives

Create Real Impact

• Ownership from early stages
• International projects
• Complex and meaningful challenges
• Collaborative management
• Open communication
• Low bureaucracy
• Space for initiative and innovation

Hiring process

HR Interview Technical Interview Final Interview Reference check Job Offer