Institutional Account Manager

XTB; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Global institutional clients

Influence on product development

Collaborative culture

Advanced trading tech exposure

Competitive compensation

Continuous learning

Job summary

XTB, a leading FinTech in Poland, invites applications for an institutional onboarding role based in Warszawa. You will oversee onboarding journeys for B2B partners and act as the primary relationship owner for banks and brokers, coordinating with IT, Trading and Operations to deliver fast, high-quality service.

The role requires 1–2 years in a financial institution, strong English, and a BA/MA in Economics or Finance.

Qualifications

• 1–2 years of experience in a financial institution (Brokerage, Bank, Fintech).
• Fluent in English (written and spoken).
• BA/MA in Economics, Finance, or related field.
• Strong understanding of FX markets and OTC derivatives.
• Interest in working with institutional clients across global jurisdictions.
• High proficiency in MS Office and trading software.
• Proactive, solution-oriented mindset.

Responsibilities

• Oversee the full onboarding journey for B2B partners into the X Open Hub platform.
• Serve as the primary relationship owner for institutional clients (Banks, Brokers).
• Coordinate with IT, Trading, and Operations to deliver fast, high-quality service.
• Analyze client requirements and translate into actionable business solutions.
• Conduct professional training sessions for institutional clients.
• Monitor global market trends to support strategy and product evolution.
• Drive the introduction of new B2B products and tools across partners.

Skills

English fluency

Proactive mindset

Education

BA/MA in Economics or Finance

Tools

MS Office

Trading software

Job description

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.

We are a certifiedGreat Place to Workcompany.

Responsibilities

• Oversee the full onboarding journey for B2B partners, ensuring smooth and timely integration into the X Open Hub platform.

• Act as the primary relationship owner for institutional clients (Banks, Brokers), fostering long‑term cooperation and business growth.

• Coordinate with internal teams - IT, Trading, Operations - to deliver fast, high‑quality service to corporate partners.

• Analyse complex client requirements and translate them into actionable business solutions and technical implementations.

• Conduct professional training sessions for institutional clients to maximise adoption of our tools and offerings.

• Monitor global market trends and competitive activity to support strategic positioning and product evolution.

• Drive the introduction of new B2B products, tools, and financial instruments across existing and new partners.

Requirements

• 1-2 years of experience in a financial institution (Brokerage, Bank, Fintech).

• Fluency in English (written and spoken); additional languages are a strong advantage.

• University degree (BA/MA) in Economics, Finance, or a related field.

• Solid understanding of FX markets and OTC derivatives.

• Strong interest in working with institutional clients across global jurisdictions.

• High proficiency in MS Office and confidence using complex trading software.

• Proactive, solution‑oriented mindset with the ability to work under time pressure.

What we offer

• Opportunity to work with global institutional clients in a fast‑growing fintech environment.

• Direct influence on B2B product development and market expansion initiatives.

• Collaborative culture with close cooperation across IT, Trading, Operations, and Business teams.

• Professional development through exposure to advanced trading technologies and institutional workflows.

• Competitive compensation package and benefits aligned with market standards.

• Access to modern tools, resources, and continuous learning opportunities.