Incident Manager - Automotive MAN Project (Remote)

Qarbon IT; Katowice; Remote; PLN 134,000 - 223,000; Full time

Job summary

Qarbon IT is seeking an Incident Manager to join a MAN project in the Automotive industry. The position is fully remote, with possible business trips to Munich, Germany, and is offered on a B2B contract.

The role requires documenting experience on MAN projects, knowledge of MAN vehicle architecture, and strong incident management skills. English proficiency is at least B2/C1, and teamwork across international teams is essential.

Qualifications

• Has documented experience working on MAN projects – mandatory requirement.
• Has knowledge of MAN vehicle architecture.
• Has experience in incident and error management, preferably in the Automotive or Software industry.
• Has knowledge of service campaign processes.
• Has a minimum B2/C1 level of English.

Responsibilities

• Managing error reports and incidents within the MAN project.
• Coordinating service campaigns.
• Supervising the rollout of new features.
• Working closely with the technical team in Munich and the field team in Starachowice to escape and resolve critical issues.
• Coordinating communication between technical teams and supporting the efficient resolution of reported incidents.

Job description

Qarbon IT is seeking an Incident Manager to join a MAN project in the Automotive industry. The position is fully remote, with possible business trips to Munich, Germany, and is offered on a B2B contract.

The role requires documenting experience on MAN projects, knowledge of MAN vehicle architecture, and strong incident management skills. English proficiency is at least B2/C1, and teamwork across international teams is essential.