Hybrid Technical Account Engineer (Media Tech & Cloud)

PowerToFly; Województwo pomorskie; Hybrid; PLN 115,000 - 215,000; Full time

Job summary

A leading global media organization is seeking a Technical Support Engineer based in Gdansk, Poland. This role requires developing client relationships and serving as a technical advisor for enterprise SaaS platforms. Candidates should have deep expertise in media technology solutions, proven experience with large global clients, and strong skills in cloud platforms. A collaborative mindset is essential, along with the flexibility to work in a hybrid model. Competitive benefits and a supportive work environment are offered.

Benefits

Hybrid work model

Flexible vacation policies

Comprehensive benefit plans

Qualifications

• 5+ years of experience in technical account management or customer success engineering.
• Proven track record with high-profile global clients.
• Deep expertise in media technology solutions and cloud platforms.

Responsibilities

• Serve as the primary technical contact for top-tier clients.
• Conduct regular service reviews and recommend optimizations.
• Lead technical onboarding for select accounts.

Skills

Technical Account Management

Customer Success Engineering

Relationship Management

Cloud Platforms (AWS, Azure, Google Cloud)

Networking Concepts

Fluency in English

Education

Bachelor's degree in Computer Science, Engineering, Media Technology or related field

Tools

Salesforce

ServiceNow

Job description

A leading global media organization is seeking a Technical Support Engineer based in Gdansk, Poland. This role requires developing client relationships and serving as a technical advisor for enterprise SaaS platforms. Candidates should have deep expertise in media technology solutions, proven experience with large global clients, and strong skills in cloud platforms. A collaborative mindset is essential, along with the flexibility to work in a hybrid model. Competitive benefits and a supportive work environment are offered.