Hybrid Sales Support Specialist | Data-Driven Ops Poland

Rockwell Automation; Katowice; Hybrid; PLN 70,000 - 100,000; Full time

Benefits offered by this job

Medical Plan

Medicover Sport Program

Pension Scheme

Life insurance

MyBenefit Platform

Lunch Card

OnTrack

Employee Assistance Program

Calm Premium

Job summary

Rockwell Automation in Katowice, Poland, is hiring a Sales Support Representative for a hybrid role. You will support global commercial operations processes, manage daily tasks and mailbox items, and resolve customer queries within SLA while maintaining documentation and driving Lean improvements.

The role requires a Bachelor's degree in a related field, English at least at B2, and strong analytical, organizational, and communication skills with the ability to multi-task across teams.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Operations, or a related field.
• English proficiency at B2 level or higher.
• Continuous improvement mindset.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities and work cross-functionally.

Responsibilities

• Accountability for different Global Commercial Operations processes.
• Daily task and mailbox management.
• Resolving process issues and customer queries within SLA.
• Maintaining process documentation and work instructions.
• Communicating with internal and external partners.
• Driving continuous improvement and Lean initiatives.
• Performing data validation and reporting activities.
• Analyzing data and creating reports for management.

Skills

Analytical thinking

Organizational skills

Communication skills

English (B2)

Education

Bachelor's degree in Business/Finance/Economics/Operations

Tools

Excel (macros/VBA)

Job description

Rockwell Automation in Katowice, Poland, is hiring a Sales Support Representative for a hybrid role. You will support global commercial operations processes, manage daily tasks and mailbox items, and resolve customer queries within SLA while maintaining documentation and driving Lean improvements.

The role requires a Bachelor's degree in a related field, English at least at B2, and strong analytical, organizational, and communication skills with the ability to multi-task across teams.