Hybrid IT Application Support – French & Italian

Avenga; Wrocław; Hybrid; PLN 96,000 - 124,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Avenga seeks an IT Application Support specialist in Wroclaw, Poland, operating in a hybrid model with 2 days per week in the office. The role offers a B2B contract at 70–90 zl net+vat per hour, with an employment contract also possible.

The ideal candidate will manage direct customer interactions and support requests in French, Italian, and English, combining service excellence with pressure resilience. Requirements include French and Italian at C1, English at B2 level, and an IT helpdesk

Qualifications

• French and Italian at C1 level.
• English at B2 level.
• IT helpdesk background and knowledge of ticketing tools, ITSM is a nice-to-have but not required.

Responsibilities

• Direct contact with customers in a support role.
• Handle tickets and inquiries in a fast-paced environment.

Skills

French (C1)

Italian (C1)

English (B2)

Tools

ITSM

Ticketing tools

Job description

Avenga seeks an IT Application Support specialist in Wroclaw, Poland, operating in a hybrid model with 2 days per week in the office. The role offers a B2B contract at 70–90 zl net+vat per hour, with an employment contract also possible.

The ideal candidate will manage direct customer interactions and support requests in French, Italian, and English, combining service excellence with pressure resilience. Requirements include French and Italian at C1, English at B2 level, and an IT helpdesk