Hybrid English-Speaking Customer Care Specialist

Michelin Oy; Warszawa; Hybrid; PLN 78,000 - 84,000; Full time

Benefits offered by this job

Luxmed medical care

Multisport card co-financing

MyBenefit access

Bonuses

Lunch card co-financing

Tyres for the Team program

Hybrid work model

Job summary

Michelin is seeking a Customer Service Representative with English to join our Warsaw team. You will advise customers on ordering, delivery and complaints, manage orders and coordinate deliveries in a hybrid office setting.

Fluent English and strong communication are essential, with opportunities to develop linguistic skills and form long-term client relationships in an international environment.

Qualifications

• Fluent English (C1) required for daily communication with clients.
• Ability to cooperate with clients and build long-term relationships.
• Good communication and interpersonal skills.
• Capacity to adapt quickly to new situations; basic IT systems knowledge.

Responsibilities

• Advise customers on ordering, delivery and complaint process.
• Manage customer orders and monitor their fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

English (C1)

Client relations

Communication

Adaptability

IS/IT systems knowledge

Job description

Michelin is seeking a Customer Service Representative with English to join our Warsaw team. You will advise customers on ordering, delivery and complaints, manage orders and coordinate deliveries in a hybrid office setting.

Fluent English and strong communication are essential, with opportunities to develop linguistic skills and form long-term client relationships in an international environment.