Hybrid AR Collections Specialist

Zoetis LLC; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Multisport card

Learning and development programs

Hybrid work model

Job summary

Zoetis LLC is seeking a Cash Collection Associate to support Accounts Receivable activities in a role reporting to the Cash Collection Team Leader. The position involves managing dunning, reporting for a customer portfolio, and direct customer contact to resolve queries and disputes.

Responsibilities include handling overdue accounts, collaborating with multiple departments, and driving process improvements while maintaining compliance. A hybrid work model is offered.

Qualifications

• Undergraduate degree in Finance / Accounting or equivalent working experience.
• Minimum 1 year of Accounts Receivable / Collections experience.
• Proficiency in Microsoft Office, especially Excel.
• SAP experience is an asset.
• Strong organizational and time management skills.
• Fluent English (written and spoken).
• Knowledge of French is a plus.

Responsibilities

• Handle day-to-day Cash Collection and Accounts Receivable activities.
• Manage dunning and prepare reports with commentary for the customer portfolio.
• Contact customers and resolve queries and disputes timely and professionally.
• Proactively manage overdue accounts, including balance analysis and reconciliation.
• Collaborate with Customer Service, Cash Application, and Local Markets.
• Review and improve operating procedures to boost efficiency and compliance.
• Escalate unresolved issues per escalation procedures.

Skills

English fluency

Organizational skills

Time management

Education

Finance/Accounting degree or equivalent experience

Tools

Microsoft Excel

SAP

Job description

Zoetis LLC is seeking a Cash Collection Associate to support Accounts Receivable activities in a role reporting to the Cash Collection Team Leader. The position involves managing dunning, reporting for a customer portfolio, and direct customer contact to resolve queries and disputes.

Responsibilities include handling overdue accounts, collaborating with multiple departments, and driving process improvements while maintaining compliance. A hybrid work model is offered.