HRIS Manager | f/m/d

ERGO; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

ERGO Technology & Services S.A. in Warsaw seeks an experienced HRIS Manager to lead the configuration, maintenance and ongoing improvement of the HR Information System.

You will ensure data integrity and align HR, payroll and administration processes while coordinating with HR, IT and stakeholders. The role requires 5–8+ years in HRIS, experience with SAP SuccessFactors, strong analytical skills and a detail-oriented approach.

Qualifications

• fluent written and spoken English
• university degree in Human Resources, Business Administration, Information Systems or a related field
• 5-8+ years of professional experience in HRIS support, system administration or a comparable HR operations role
• experience of implementing/working with SAP Success Factors
• solid knowledge of HR processes, especially payroll, personnel administration and employee data management
• experience in HR system configuration, user support, testing and process documentation
• strong analytical skills and the ability to translate business requirements into system solutions
• high attention to detail, accuracy and a structured approach to problem-solving

Responsibilities

• managing day-to-day HRIS operations and system configuration within the assigned functional scope
• ensuring data accuracy, system security, confidentiality and appropriate user access management
• maintaining and updating system configurations, business process definitions and functional settings in line with business requirements and internal standards
• analyzing HR data and providing reports, metrics and insights to support decision-making in HR, payroll and administration
• identifying opportunities for process improvement and recommending system enhancements to increase efficiency and data quality
• cooperating with HR, IT, Product Owners and other stakeholders in the implementation of new functionalities, updates and system improvements
• preparing and maintaining documentation of system specifications, processes and procedures
• coordinating and supporting testing activities for new features, changes and updates to ensure quality and business readiness
• providing training and ongoing support to HRIS users to ensure effective and consistent use of the system
• monitoring market and system developments to identify opportunities for further optimization of HR technology and user experience

Skills

HRIS management

Data analysis

Documentation

Attention to detail

Education

University degree in HR, Business Admin or IS

Tools

SAP SuccessFactors

Job description

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

The HRIS Manager is responsible for the effective configuration, maintenance and continuous improvement of the HR Information System within the assigned scope. The role ensures reliable system operations, data integrity and alignment with HR, payroll and administration processes. The position acts as a key link between HR, IT, Product Owners and end users to deliver efficient system solutions and high-quality user support.

How you will get the job done

• managing day-to-day HRIS operations and system configuration within the assigned functional scope
• ensuring data accuracy, system security, confidentiality and appropriate user access management
• maintaining and updating system configurations, business process definitions and functional settings in line with business requirements and internal standards
• analyzing HR data and providing reports, metrics and insights to support decision-making in HR, payroll and administration
• identifying opportunities for process improvement and recommending system enhancements to increase efficiency and data quality
• cooperating with HR, IT, Product Owners and other stakeholders in the implementation of new functionalities, updates and system improvements
• preparing and maintaining documentation of system specifications, processes and procedures
• coordinating and supporting testing activities for new features, changes and updates to ensure quality and business readiness
• providing training and ongoing support to HRIS users to ensure effective and consistent use of the system
• monitoring market and system developments to identify opportunities for further optimization of HR technology and user experience

Skills and experience you will need

• fluent written and spoken English
• university degree in Human Resources, Business Administration, Information Systems or a related field
• 5-8+ years of professional experience in HRIS support, system administration or a comparable HR operations role
• experience of implementing/working with SAP Success Factors
• solid knowledge of HR processes, especially payroll, personnel administration and employee data management
• experience in HR system configuration, user support, testing and process documentation
• strong analytical skills and the ability to translate business requirements into system solutions
• high attention to detail, accuracy and a structured approach to problem-solving

What we offer

Let's be healthy

Medical package, sports card, and numerous sports sections - these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won't be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities - we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!