HR Transformation Manager | GBS Consulting

PwC Polska; Wrocław; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work model

Training & certifications

Medical and well-being program

Flexible benefits package

Volunteer hours

Job summary

PwC Polska is seeking an HR Transformation Manager to lead HR operating model transformations across client engagements in Europe. You will assess current HR models, drive improvements, and guide multi-disciplinary teams to deliver HR SSC implementations.

Strong analytics, Excel/PowerPoint expertise, and English fluency are essential. You’ll work in a hybrid setup across Poland, with opportunities to apply AI-enabled HR solutions and participate in diverse training programs.

Qualifications

• 6+ years of professional experience in leading HR operating model setups or HR transformation projects.
• Experience in HR SSC setup.
• Strong functional HR experience with consulting background.
• Exceptional analytical skills with HR data.
• Ability to lead and own complex tasks under pressure.
• Fluency in English and willingness to travel within Europe.

Responsibilities

• Lead HR Transformation initiatives by assessing current HR operating models and implementing HR SSC.
• Collaborate with cross-functional teams and stakeholders to drive HR transformations.
• Oversee HR transformation journey from design to execution.
• Identify opportunities to apply AI-enabled HR transformation.
• Analyze HR data to provide actionable insights and bespoke solutions.
• Lead projects beyond HR when needed across Finance, IT, or Procurement.
• Develop and deliver proposals addressing clients’ business needs.
• Invest in continued professional growth through diverse projects and training.

Skills

HR transformation

HR operating model

Data analytics

Leadership

Travel ready

Tools

MS Excel

PowerPoint

Job description

We are a multilingual and multidisciplinary team, bringing together people with backgrounds ranging from humanities to finance, operations, technology and data. We have gained experience across different industries, but we share one goal: helping clients around the world design practical business solutions and build more effective Global Business Services organizations.

Our projects cover the full Global Business Services journey, including operating model design, location analysis, organizational transformation, process optimization, center setup and the improvement of existing operations.

How we work:

• We thrive in dynamic environments. Our projects often evolve quickly, requiring frequent adjustments and short decision cycles. You’ll be comfortable working with incomplete information and turning ambiguity into action.
• We are agile and iterative. We experiment, pilot, and iterate solutions with our clients, focusing on quick wins that pave the way for sustainable change.
• We are cross-functional by design. If your background is in HR, you might lead a Finance or Procurement workstream next. We match people to problems, not to silos - there are no fixed rules.
• We are solution-focused and optimistic. We bring energy, creativity and a can-do attitude to every challenge. When the path isn’t obvious, we figure out the next best step and move forward.
• We co-create with our clients. We facilitate workshops, rapidly synthesize insights, and turn them into Target Operating Models, process designs and transformation roadmaps.
• We learn continuously across functions and technologies. Whether in Finance, HR, Procurement, Supply Chain or Technology, we stay current on domain best practices, regulations and enabling platforms (e.g., ERPs, HCM suites, RPA/automation, data/BI, GenAI/ML).

We are looking for:

HR Transformation Manager

Your future role:

• Lead GBS HR Transformation initiatives by assessing current HR operating models, identifying opportunities for improvement, and implementing HR SSC.
• Manage and collaborate with cross-functional teams, including internal stakeholders and client personnel, to drive successful HR transformations.
• Oversee the complete HR Transformation journey, from designing strategic HR operating models to executing comprehensive business transformations.
• Help clients assess opportunities to apply AI-enabled HR transformation.
• Analyze complex HR data to deliver actionable insights and recommend bespoke solutions to clients.
• Lead projects and workstreams beyond HR when business needs require it, applying your consulting and transformation experience across areas such as Finance, Procurement or Technology.
• Develop and deliver compelling proposals that address clients’ business needs.
• Invest in your professional growth through engaging in diverse projects and participating in a wide range of training and development opportunities.

Apply if you have:

• 6+ years of professional experience in leading HR operating model setups or HR transformation projects.
• Experience in HR SSC set up.
• Strong functional HR experience coupled with a proven track record in consulting.
• Exceptional analytical skills with extensive experience in interpreting and utilizing HR data.
• Exposure to additional functions such as IT and Finance is a plus, although not a primary requirement.
• The ability to lead, adapt, and take ownership of complex tasks and problem-solving.
• Strong organizational skills with a proven ability to manage priorities and thrive under pressure to meet tight deadlines.
• Demonstrated proficiency in MS Excel and PowerPoint, showcasing advanced consulting skills.
• Experience or practical exposure to applying generative AI, intelligent automation or analytics in HR transformation, including identifying relevant use cases and translating them into practical business solutions.
• Fluency in English and a readiness to travel within Europe and occasionally globally.

Nice to have:

• In-depth experience and expertise in transition methodologies.
• Proven experience in leading consulting projects, process optimization, and managing business transformations.
• Strong Project Management skills with a successful history of delivering complex projects.

By joining us you gain:

• Work flexibility - hybrid working model (from Krakow / Warsaw / Gdańsk / Katowice / Wrocław), flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC (e.g. CFE certification) and conversations with native speaker,
• Wide medical and well-being program - a medical care package, coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• CV verification,
• HC screening call,
• Recruitment meeting with our managers/senior managers/directors,
• Online or in person presentation.

In case you have any additional questions, contact us: [e-mail].

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