HR Services Administrator

Sonova Group; Warszawa; On-site; PLN 50,000 - 70,000; Full time

Job summary

Sonova Group in Warszawa is seeking an HR Services Administrator to provide first-level support to employees and managers, handling routine HR inquiries and basic transactions while ensuring data integrity.

You will input basic employee data into HRIS, generate simple reports, help coordinate HR processes, and support continuous improvements in HR operations, with a hybrid work setup and opportunities for development.

Qualifications

• Commercial training completed.
• 1–2 years of HR experience.
• Administrative support and HR operations.
• Strong organizational and prioritization skills.
• Attention to detail and accuracy.
• Reliability and resilience.
• Ability to work independently and self-manage.
• Flexibility and openness to change.
• Team collaboration and teamwork.
• Customer and service orientation.
• Quality-focused mindset.
• Proficiency in MS Office.
• Very good English.

Responsibilities

• First level support for employees and line managers in HR related inquiries.
• Answering internal inquiries.
• Responding to inquiries and performing transactions using documented processes and policies (through Inquiry System).
• Escalating issues to second level support or triages inquiries to the appropriate queue.
• Inputting basic employee data into the HRIS System database and / or documenting activities as requested.
• Generate basic reports and performance measurements.
• Reviewing documents and reports related to employee records in HR processes and verifies their accuracy.
• Support in various coordinative tasks for HR.
• Collaboration and support in various HR processes and process optimizations.

Skills

HR experience

Organizational skills

Detail oriented

Reliability

Independent work

Flexibility

Teamwork

Customer service

Quality mindset

English

Education

Commercial training completed

Tools

MS Office

Job description

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

HR Services Administrator

The HR Services Administrator provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes

More about the role :

• First level support for employees and line managers in HR related inquiries
• Answering internal inquiries
• Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)
• Escalating issues to second level support or triages inquiries to the appropriate queue
• Inputing basic employee data into the HRIS System database and / or documenting activities as requested
• Generate basic reports and performance measurements
• Reviewing documents and reports related to employee records in HR processes and verifies their accuracy
• Support in various coordinative tasks for HR
• Collaboration and support in various HR processes and process optimizations

More about you :

• Commercial training completed
• 1–2 years of HR experience
• Administrative support and HR operations
• Strong organizational and prioritization skills
• Attention to detail and accuracy
• Reliability and resilience
• Ability to work independently and self-manage
• Flexibility and openness to change
• Team collaboration and teamwork
• Customer and service orientation
• Quality-focused mindset
• Proficiency in MS Office
• Very good English

More about what we offer :

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.