Head of Wholesale - Business Development (CPaaS/SMS)

Cequens; Poland; On-site; PLN 420,000 - 700,000; Full time

Job summary

CEQUENS seeks a dynamic Head of Wholesale to drive international new business, manage major accounts and lead a growing trading team. You will represent CEQUENS at industry events and ensure profitable account management. A strong background in CPaaS or telecom wholesale and a proven track record are essential.

The role requires strategic prospecting, alliance building with mega accounts, and hands-on leadership to meet quarterly targets and expand market share globally.

Qualifications

• Bachelor's degree or higher in business or marketing, MBA preferred.
• 10+ years in CPaaS or telecom with wholesale success.
• Proven track record of winning global accounts.

Responsibilities

• Win new wholesale business and expand in international markets.
• Lead and develop the trading team's capabilities and targets.
• Represent CEQUENS at events and maintain key partner relations.
• Oversee contract amendments, pricing strategies and profitability.
• Set and monitor KPIs aligned with strategic goals.

Skills

Wholesale sales

Key account management

Negotiation

Leadership

Strategic partnerships

Travel readiness

Pricing & budgeting

Education

University Graduate in Business or Marketing

MBA or equivalent postgraduate qualification

Tools

CRM systems

MS Excel

Job description

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

This is a sales role. The Head of Wholesale is responsible for winning international wholesale new business , driving new business initiatives, and managing the profitability of account activities. This role involves hunting and winning major global accounts and representing the company at industry events, and aligning trading activities with the company's overall strategy.

Main Areas of Responsibility

Business Development and Sales Management

• Winning new business and increase sales in the wholesale segment, aiming to add a specific number of new accounts each quarter. This a new business development role
• Support acquisition of global accounts and tier 1 and 2 international enterprises
• Manage the buying and selling processes and the overall profitability of accounts
• This is a target sales role (induvial and team targets)
• Develop and execute a comprehensive business development strategy to drive growth and increase market share.

Team Leadership and Development

• Lead and develop the team's technical and professional skills
• Serve as the primary point of contact for escalation for anything related to the partners
• Regularly communicate updates on account progress and new requirements to ensure smooth operations
• Supervise the amendment of contracts to ensure compliance with organizational standards and perform quality checks

Strategic Representation and Networking

• Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment
• Keep the trading team updated with the latest industry changes and developments

Financial and Operational Oversight

• Oversee the follow up, if needed, for the collection of invoices
• Establish clear objectives and KPIs for traders that align with the company's strategic goals

Requirements

Educational and Professional Qualifications

• Required: University Graduate in Business or Marketing
• Preferred: MBA or equivalent postgraduate qualification
• MUST have 10 plus years of related experience CPaaS or telecom industry, with a proven track record in winning business in Wholesale

Skills

• Proven new business/sakes winnign experience in SMS Wholesale and trading clients
• Strong account management skills dealing with Mega/multiple accounts
• Experience with dealing with business like TikTok, Microsoft, Google.
• Demonstrated ability to achieve strong sales results in targeted enviroment
• Effective leadership skills capable of driving the account management team towards achieving business and operational goals
• Excellent skills in conflict resolution, problem-solving, and interpersonal communications
• Proficient in mentoring and coaching team members across various levels
• Understanding of pricing strategies and financial management within the trading sector
• Willingness and ability to travel frequently for business needs
• Commitment to continuous professional development through industry-related education
• Strong relationship-building and influential skills