Head of Operations Support Office

Frontex; Województwo mazowieckie; On-site; PLN 210,000 - 320,000; Full time

Job summary

Based in Warsaw, Frontex seeks a strategic leader to head the Support Office of the Deputy Executive Director for Operations. The role manages daily operations, coordinates the directorate, and ensures timely, high-quality outputs while aligning with Frontex policies and risk management.

The successful candidate will collaborate with internal and external stakeholders, drive change, and promote Frontex values and diversity within the Operations Directorate’s workflow.

Qualifications

• Provide independent advice to the Deputy Executive Director for Operations on the Operations Directorate.
• Manage daily operations of the Deputy Executive Director for Operations Support Office.
• Coordinate tasks assigned to the Operations Directorate and ensure timely delivery.
• Disseminate correspondence and assign/track actions across the directorate.
• Act as Reporting Officer to Support Office staff and ensure quality output.

Responsibilities

• Provide independent advice to the Deputy Executive Director for Operations on matters related to the Operations Directorate.
• Daily management of the Deputy Executive Director for Operations Support Office including preparation, planning, implementation, timely delivery and quality output.
• Coordinate the tasks assigned to the Operations Directorate.
• Ensure dissemination of correspondence across the directorate and assignment and execution of tasks.
• Act as Reporting Officer to the staff of Support Office.
• Contribute to strategic documents, internal policies and best practices for performance improvement.
• Manage relationships with other Frontex entities and external stakeholders.
• Define standards, quality and timely delivery of deliverables including information management.
• Contribute to corporate risk management within their area of responsibility.
• Coordinate implementation of audit recommendations in their area.
• Collaborate with internal/external stakeholders according to workflows and directives.
• Promote Frontex values, change management, and its anti-fraud strategy.
• Develop and maintain business workflows within the area of responsibility.
• Promote diversity and inclusion, and participate in corporate identity.

Job description

Based in Warsaw, Frontex seeks a strategic leader to head the Support Office of the Deputy Executive Director for Operations. The role manages daily operations, coordinates the directorate, and ensures timely, high-quality outputs while aligning with Frontex policies and risk management.

The successful candidate will collaborate with internal and external stakeholders, drive change, and promote Frontex values and diversity within the Operations Directorate’s workflow.