Head of Commercial

Secret Escapes; Warszawa; On-site; PLN 380,000 - 700,000; Full time

Benefits offered by this job

Discounts on products

Anniversary credits

Work from anywhere

Job summary

Travelist, part of the Secret Escapes Group, seeks a Head of Commercial to shape the company’s strategic commercial future and lead a data-driven transformation across market analytics, sales and marketing. This senior role reports to the Managing Director and has authority to set direction for the organisation.

The role focuses on growing international inventory, developing new supply channels, and embedding a revenue management mindset.

Qualifications

• Substantial experience in travel, e-commerce, or marketplace businesses and understanding of industry dynamics.
• A network you can activate from day one with hotels, tour operators, inventory aggregators, or other travel supply partners.
• Ability to forecast demand, build commercial models, and translate data into decisions.
• Experience leading large, ambiguous, cross-functional initiatives and delivering them.

Responsibilities

• Own Travelist’s commercial strategy end-to-end, expanding international inventory and new supply channels.
• Analyse and forecast demand trends, build models, and translate insights into strategy.
• Lead revenue management: design deals, pricing propositions, and guide Sales.
• Drive merchandising strategy and ensure product visibility across channels including website and newsletters.
• Develop owned-channel communication plans with Marketing and Brand to align offers and messaging.
• Own KPIs and performance drivers with accountability for results.
• Lead and grow a multidisciplinary team, keeping motivation high.
• Represent Travelist’s interests within Secret Escapes Group and with international partners.

Skills

Travel industry expertise

Market connections

Analytical capability

Complex project ownership

Job description

Created from the need to make dreams come true. Travelist is the largest portal in Poland connecting a booking platform and an inspiring travel magazine. Our team of experts carefully selects offers in Poland and abroad, tailors them to the needs of our customers and negotiates the best prices on the market on their behalf. We are part of the International Secret Escapes Group – the world’s leading, members-only travel and experiences company. We inspire the world to escape by bringing hand-picked offers at unbeatable prices to millions of members worldwide across our Secret Escapes and Travelist brands. Since our launch in 2011 we have welcomed over 60 million members globally. We’re backed by some of the smartest and most successful investors out there, and are a resilient, forward looking scale-up with big ambitions.

The Role

As Head of Commercial, you will be the person who shapes what Travelist’s commercial future looks like. This is a senior leadership position, sitting on the Leadership Team and reporting directly to the Managing Director — with real authority to set strategic direction for the whole organisation.

You will own Travelist’s commercial transformation — bridging market analytics, sales, and marketing to define the strategy, bring in the expertise and partnerships needed to grow our international inventory, and embed a revenue management mindset that raises the bar for how Commercial operates. You’ll be expected to bring a point of view, back it with data, and execute with discipline.

If you thrive on complexity, get excited about building from a strong base, and know how to bring an organisation along with you — this role was designed with you in mind.

Key Responsibilities

• Commercial strategy — Own Travelist’s commercial strategy end-to-end, from portfolio vision to execution, with a clear focus on growing our international inventory and developing new supply channels including packaged products and tour operator partnerships.
• Market analysis and forecasting — Analyse and forecast demand trends, build commercial models, and translate market insights into concrete strategic directions — reporting on trajectory and adjusting course as the business evolves.
• Revenue management — Lead the revenue management evolution: set the commercial direction, design deal and pricing propositions, and give Sales a clear brief to execute against.
• Portfolio and merchandising — Drive merchandising strategy and offer quality across a growing, increasingly complex portfolio — owning product visibility and offer selection across owned channels including the website and newsletters.
• Owned channel communication — Develop communication and promotion plans for owned channels in collaboration with Marketing and Brand, ensuring the commercial offer and the customer-facing message are always aligned.
• KPIs and performance ownership — Own a defined set of KPIs and individual performance drivers, with full accountability for hitting them.
• Team leadership — Lead and develop a multidisciplinary team, setting high standards while keeping people motivated and focused on what matters.
• Group and partner collaboration — Represent Travelist’s commercial interests within the wider Secret Escapes Group and build relationships with international partners and stakeholders.

You will bring

Travel industry expertise — Substantial experience in travel, e-commerce, or marketplace businesses and a genuine understanding of how the industry works — its dynamics, its players, and its opportunities.

Market connections — A network you can activate from day one. Relationships with hotels, tour operators, inventory aggregators, or other travel supply partners.

Analytical capability — The ability to forecast demand, build commercial models, and translate complex data into decisions the wider organisation can act on.

Track record of complex project ownership — Experience leading large, ambiguous, cross-functional initiatives and delivering them. You know how to keep momentum when things get complicated.

And You are..

Visionary but grounded — You have a clear point of view on where a market is going and the commercial discipline to build a credible plan around it. Equally comfortable in a strategic conversation and in a KPI review.

A natural energiser — You bring people with you. Your team knows where you’re going and wants to get there with you.

Confident at senior level — You represent your agenda with conviction, build trust quickly, and know how to influence stakeholders both locally and at group level.

Fluent in Polish and English.

How the magic happens

This is a hybrid contact. We work 3 days from our office in Warsaw but if you live away from here, we could discuss more flexible arrangements. We will provide you with a package of benefits including discounts on our products and anniversary credits. We also have a work from anywhere policy where our colleagues can work from anywhere for up to 4 weeks a year!