Guest Experience Supervisor: Lead Service & Team Excellence

Sheraton Hotels & Resorts; Warszawa; On-site; PLN 42,000 - 54,000; Full time

Job summary

Sheraton Hotels & Resorts in Warsaw, located at Ul. B. Prusa 2, Warsaw 00-493, Poland, is seeking a non-management team member for rooms and guest services operations.

Responsibilities include processing guest check-ins, verifying identity and payment, and providing directions and information. The role requires a minimum of 1 year in related work and offers opportunities for training and development within a global hospitality brand.

Qualifications

• Education: High school diploma or GED equivalent.
• Experienced hiring requires at least 1 year in related work.
• Supervisory experience: at least 1 year.

Responsibilities

• Check-in guests and verify identity and payment.
• Set up accurate accounts and issue room keys as needed.
• Balance and secure receipts; prepare cashier and closing reports.
• Assist management in training and coaching employees.
• Maintain professional appearance and confidentiality of information.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Warsaw, located at Ul. B. Prusa 2, Warsaw 00-493, Poland, is seeking a non-management team member for rooms and guest services operations.

Responsibilities include processing guest check-ins, verifying identity and payment, and providing directions and information. The role requires a minimum of 1 year in related work and offers opportunities for training and development within a global hospitality brand.