Guest Experience Architect: Create Memorable Stays

Sheraton Hotels & Resorts; Poznań; On-site; PLN 39,000 - 61,000; Full time

Job summary

Sheraton Hotels & Resorts in Poznań is seeking a Guest Experience Expert to ensure memorable stays. You will guide guests through their visit with proactive service and attention to detail, helping create a seamless experience.

You will be on your feet, move around the property, and perform tasks that support guest satisfaction, including processing operational needs, addressing requests, and preparing reports while sharing local area highlights for guests.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Processing operational needs and addressing guest requests.
• Completing reports and sharing the highlights of the local area.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Poznań is seeking a Guest Experience Expert to ensure memorable stays. You will guide guests through their visit with proactive service and attention to detail, helping create a seamless experience.

You will be on your feet, move around the property, and perform tasks that support guest satisfaction, including processing operational needs, addressing requests, and preparing reports while sharing local area highlights for guests.