Global T&E Operations Leader

L'Oréal; Warszawa; Híbrido; PLN 180 000 - 280 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Sports card

Private health care

Life insurance

Pension package

Product allocations

Annual bonus

Resumo da oferta

L'Oréal BEST Warsaw is seeking an experienced T&E Manager to lead the global service line, ensuring service levels, controls and governance across the T&E function. You will manage an international team, drive policy guidance, issue resolution and performance insights to stakeholders.

In this role you will collaborate with Finance, HR and IT to optimize systems, automate processes and enhance the employee experience while maintaining compliance and escalation protocols.

Qualificações

• Experience in Travel & Expense, Finance Operations, shared services or a related operational environment.
• Understanding of expense management processes, controls and service delivery.
• Experience working with T&E systems and digital tools (Concur, SAP); Proven team management experience, preferably leading international or cross-cultural teams.

Responsabilidades

• Lead day-to-day T&E service delivery across the global service line, ensuring agreed service levels and controls are met.
• Manage and develop the T&E team, building expertise, engagement and accountability.
• Oversee core T&E activities, such as expense report processing, employee support, policy guidance, audit controls and issue resolution, in line with the agreed operating model.
• Monitor service performance, analyze trends and risks, and implement corrective actions and process improvements.
• Maintain effective governance and control practices, escalating significant operational, compliance or service issues as appropriate.
• Partner with Finance, HR, IT, local teams and external providers to resolve issues and improve the employee experience.
• Support system enhancements, automation and transformation initiatives affecting T&E services.
• Prepare and communicate operational updates, performance insights and improvement plans to relevant stakeholders.
• Promote consistent ways of working and knowledge sharing across the global service line.

Conhecimentos

Travel & Expense

Finance Operations

Shared services

Stakeholder management

Tech-savvy

Upskilling teams

Analytical skills

Independent worker

Fluent English

Ferramentas

Concur

SAP

Descrição da oferta de emprego

L'Oréal BEST Warsaw is seeking an experienced T&E Manager to lead the global service line, ensuring service levels, controls and governance across the T&E function. You will manage an international team, drive policy guidance, issue resolution and performance insights to stakeholders.

In this role you will collaborate with Finance, HR and IT to optimize systems, automate processes and enhance the employee experience while maintaining compliance and escalation protocols.