Global Quality & CI Leader – Software

Hitachi Vantara Corporation; Kraków; On-site; PLN 420,000 - 660,000; Full time

Benefits offered by this job

Pension plan

Life insurance

Flexible hours

Hybrid work

Job summary

Hitachi Energy is seeking a Strategic Leader for Quality and Continuous Improvement to drive a robust quality culture across a software-driven organization in Kraków, Poland. You will own governance, systems, processes and people development to ensure customer satisfaction and strong operational performance.

Qualifications include a university degree in a relevant field, extensive experience in quality management and CI, and a track record in leading cross-functional change with ISO standards

Qualifications

• University degree in Engineering, Quality, Operations Management or a related field.
• Solid experience in Quality Management, Continuous Improvement and operational leadership, preferably from an industry grade software organization.
• Knowledge of ISO standards, quality systems, auditing and certification processes.
• Experience with Lean, Six Sigma, business process management and systematic problem solving.
• Strong leadership, stakeholder management and change management capabilities.
• Ability to influence across functions and drive engagement at all organizational levels.
• Strong analytical skills with experience in risk management and performance monitoring.

Responsibilities

• Lead and develop the Quality and Continuous Improvement function including capability development and succession planning.
• Establish, maintain and continuously improve the Quality Management System and ensure compliance with standards and customer expectations.
• Act as the customer advocate by driving Voice of Customer processes and ensuring effective response to feedback and quality concerns.
• Manage audits, certifications, corrective actions and preventive actions across the Operating Unit.
• Drive data-driven quality performance, risk management and process excellence initiatives.
• Lead Continuous Improvement deployment using Lighthouse, Lean Six Sigma, Ochibo-Hiroi and Lessons Learned methodologies.
• Partner with R&D, Operations, Projects, Technology and Supply Chain teams to improve performance and customer satisfaction.
• Define, monitor and improve KPIs related to quality, customer satisfaction and operational excellence.

Skills

Quality Management

Continuous Improvement

Operational leadership

Education

University degree in Engineering, Quality, Operations Management or related field

Job description

Hitachi Energy is seeking a Strategic Leader for Quality and Continuous Improvement to drive a robust quality culture across a software-driven organization in Kraków, Poland. You will own governance, systems, processes and people development to ensure customer satisfaction and strong operational performance.

Qualifications include a university degree in a relevant field, extensive experience in quality management and CI, and a track record in leading cross-functional change with ISO standards