Global Payroll Activation Manager, Enterprise Delivery

Vistra; Polska; On-site; PLN 210,000 - 295,000; Full time

Job summary

A global business services provider is seeking an Enterprise Service Manager for its Payroll Activation team. This full-time role in Poland involves overseeing client payroll services, ensuring client satisfaction, and managing a portfolio of Tier 1 and Tier 2 clients. Candidates should have a strong background in project management and client engagement with a minimum of 5 years in payroll or HR roles. The position includes competitive benefits like annual leave, private medical insurance, and a pension plan.

Benefits

25 days annual leave

Private medical insurance

Health cash plan

Pension with 3% employee and 8% employer contribution

Life Assurance 4x Salary

Group income protection

Season ticket loan

Ride to work scheme

Ability to buy additional annual leave

Qualifications

• Minimum 5 years of payroll or HR experience in a client-facing role.
• Strong background in operations and delivering cost-effective solutions.
• Proven experience in managing client relationships.

Responsibilities

• Oversee global payroll delivery for clients and manage client satisfaction.
• Act as a single point of contact during service issues and crises.
• Collaborate with internal teams to drive service excellence and client engagement.

Skills

Communication skills

Client management

Project management

Relationship building

Problem-solving

MS Office proficiency

Team collaboration

Education

Bachelor’s degree in business administration or related field

Job description

A global business services provider is seeking an Enterprise Service Manager for its Payroll Activation team. This full-time role in Poland involves overseeing client payroll services, ensuring client satisfaction, and managing a portfolio of Tier 1 and Tier 2 clients. Candidates should have a strong background in project management and client engagement with a minimum of 5 years in payroll or HR roles. The position includes competitive benefits like annual leave, private medical insurance, and a pension plan.