Global Payments Operations Leader

MAKE Banking; Polska; On-site; PLN 180,000 - 320,000; Full time

Benefits offered by this job

Relocation package

Career development

Inclusive culture

Collaborative team

Job summary

MAKE Banking is building the world’s first financial platform tailored to content creators. You’ll own day-to-day payment operations, working with banks, payment providers and internal teams to ensure payments are processed efficiently, reliably and securely.

You’ll lead cross-border payments, optimize flows across currencies, collaborate with Product and Engineering to launch new methods and corridors, and push automation to improve success rates, costs and risk management as the company grows.

Qualifications

• 5+ years of experience in payments operations or fintech.
• Deep knowledge of payment rails (SWIFT, SEPA, ACH).
• Experience with banks, PSPs and payment processors.
• Strong analytical and stakeholder management skills.
• Hands-on, proactive mindset in fast-paced environments.

Responsibilities

• Own and manage daily payment operations across multiple currencies.
• Monitor payment flows and resolve failed or delayed transactions.
• Manage relationships with banks, PSPs and processors.
• Improve payment success rates and processing times.
• Collaborate with Product and Engineering on new methods and corridors.
• Identify opportunities to automate processes and reduce risks.
• Coordinate with Treasury, Reconciliation, Risk and Compliance on issues.
• Monitor KPIs and drive process improvements.

Skills

Payments operations

Banking partnerships

SWIFT/SEPA/ACH

Analytical problem solving

Stakeholder management

Ownership mindset

Tools

SQL

Job description

MAKE Banking is building the world’s first financial platform tailored to content creators. You’ll own day-to-day payment operations, working with banks, payment providers and internal teams to ensure payments are processed efficiently, reliably and securely.

You’ll lead cross-border payments, optimize flows across currencies, collaborate with Product and Engineering to launch new methods and corridors, and push automation to improve success rates, costs and risk management as the company grows.