Global IT Systems Supervisor

DevStart

Częstochowa

Hybrid

PLN 140,000 - 210,000

Full time

4 days ago

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Benefits offered by this job

Relocation package

Medical care

Employee discounts

Job summary

DevStart is seeking an IT Infrastructure Leader to manage a global team responsible for systems configuration and infrastructure services. The role emphasizes ITIL-driven service delivery, multinational project execution, and implementing tools across ~120 sites with thousands of servers.

You will recruit and motivate IT professionals, set KPIs, and collaborate across business units to meet evolving operational requirements.

Qualifications

University degree in Information Technology or related.
Minimum 1 year leadership or team management experience in infrastructure management or software development.
Process oriented with working knowledge of ITIL Service Delivery.
Experience gathering business requirements from different parties.
Ability to prioritize tasks for a team.
Project management experience with Agile methodologies.
Proven experience in large distributed infrastructure environments.
Software architecture knowledge and refactoring experience.
Knowledge of SCCM, SCOM, Puppet or BMC Atrium is a plus.
Fluent English skills.

Responsibilities

Recruiting, organizing, managing and motivating IT professionals to build an internal service provider organization.
Setting measures and Service Targets and reporting KPIs.
Ensuring that the quality of infrastructure services meets current and future operational requirements.
Working on multinational projects.
Ensuring processes and ITIL-aligned procedures are up to date.
Implementing new tools across about 120 sites globally with thousands of servers.