Global IT Scrum Master

Exclusive-Networks; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

Exclusive Networks is seeking a Scrum Master to join our Global IT team in Kraków. You will coach the organization through agile transformation, lead scrum ceremonies, remove blockers, and foster collaboration among ERP development teams and stakeholders.

You will work with PMO, Product Owners, and leadership to deliver high-quality solutions iteratively. The role requires guiding teams through agile practices, promoting transparency, and driving continuous improvement across regions.

Qualifications

• Bachelor's degree in Business Administration, Engineering, or related field.
• CSM certification is a plus.
• Proven experience as Scrum Master or Agile Coach.
• Experience with Scrum, Kanban, or SAFe.

Responsibilities

• Facilitate agile transformation and coach ERP development teams on Scrum rituals.
• Lead scrum ceremonies: planning, daily standups, reviews, retrospectives.
• Mentor teams on agile practices and self-organization.
• Collaborate with PMO, Product Owners, and stakeholders to deliver value.
• Track sprint progress and maintain metrics like velocity and burndown.

Skills

Agile coaching

Scrum/SAFe

Facilitation

Stakeholder mgmt

Cross-functional

Education

Bachelor's degree

Tools

Jira

ERP systems

Job description

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

We are in search of talented Scrum Master to join our Global IT team. In this role, you will both facilitate the agile transformation of our organization by coaching the teams to the new ways of working, as well as lead the squads in their ceremonies, remove roadblocks, ensure collaboration between teams, support product owners on sprint plannings. You will collaborate closely with PMO, Product owners and agile squads, as well as leadership teams, and key business stakeholders to enable the team to deliver high-quality solutions iteratively and incrementally, while fostering a culture of collaboration, transparency, and continuous improvement.

• Facilitate agile transformation: Provide coaching and guidance to the ERP development team on Scrum roles, ceremonies, and artifacts.
• Mentor team members in agile practices, encouraging self-organization and accountability.
• Support other Scrum Masters and teams in adopting agile methodologies effectively.
• Advocate for necessary changes within the organization to support agile transformation.
• Lead scrum ceremonies: Organize and facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Ensure that Scrum events are conducted effectively, encouraging participation and collaboration.
• Help the team stay focused on achieving sprint goals and delivering value to stakeholders.
• Facilitate cross-functional collaboration to address dependencies and achieve common goals.
• Track the progress of sprints and monitor key metrics such as velocity, burndown charts, and sprint backlog health.
• Identify trends and patterns in team performance and address any issues or concerns that may arise.
• Provide regular updates on team progress and performance to stakeholders.
• Organize and facilitate sprint retrospectives to reflect on team performance and identify areas for improvement.

QUALIFICATIONS AND EXPERIENCE | About you

• Bachelor's degree in Business Administration, Engineering, or a related field (preferred).
• QA CSM (certified scrum master) is a plus.
• Proven experience as a Scrum Master or Agile Coach, preferably in leading teams through agile transformations.
• Experience working with agile frameworks such as Scrum, Kanban, or SAFe (Scaled Agile Framework).
• Familiarity with ERP systems and development processes would be advantageous.
• Ability to lead cross functional teams, inspire collaboration and drive consensus among stakeholders with differing priorities.
• Ability to provide constructive feedback and empower teams to self-organize and make decisions.
• Strong analytical and problem-solving skills with a focus on data-driven decision making.
• Excellent communication and collaboration skills to work effectively with stakeholders across various departments and regions.
• Ability to present complex information in a clear and concise manner.
• Some references to some international experience (if possible).

ADDITIONAL INFORMATION | What you need to know

Role based either in Spain or Poland:

• Spain: C. de Arturo Soria, 336, Planta 8, Cdad. Lineal, Madrid
• Poland: Zawila 61, Krakow

Possibility to work remotely several days per week. Occasional travel could be needed. English is a must have, and additional (European) language a plus. Working permit allowing to work in Spain or Poland.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.

Please click here to review our Diversity and Inclusion Policy for further information.

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Our people make all the difference in our success. We are unique!