Global Customs Compliance Officer

Demant Polska; Polska; Hybrid; PLN 180,000 - 300,000; Full time

Benefits offered by this job

Private medical care

Sports card

Scandinavian-style culture

Job summary

Demant Polska is seeking a Global Customs Compliance Officer to ensure compliant, efficient cross-border operations across the Demant supply chain. You will serve as the global SME and governance lead, strengthening the customs framework and guiding regional stakeholders to manage regulatory risks.

You will collaborate with cross-functional teams to develop data models, govern the broker network, and support strategic initiatives to optimize processes, reduce costs, and ensure audit readiness

Qualifications

• 7+ years of relevant experience, including demonstrated responsibility for
• developing or managing customs and trade compliance frameworks in an international organization;
• have a Bachelor’s or Master’s degree in Transport, Logistics, Supply chain management or a related field;
• strong knowledge of customs and customs-related trade compliance requirements, including HS classification, Country of Origin, preferential origin and Free Trade Agreements, customs valuation, duties, tariffs, and Incoterms;
• strong understanding of global import and export processes within a manufacturing, distribution, or complex supply chain environment;
• experience developing and maintaining customs compliance frameworks, controls, policies, governance processes, and audit readiness across multiple countries or regions;
• experience supporting significant customs audits, compliance reviews, regulatory inquiries, and complex customs-related matters.

Responsibilities

• Developing, implementing, and continuously improving Demant's global customs and related trade compliance framework, ensuring consistent governance, clear responsibilities, effective controls, risk assessment, performance monitoring, and audit readiness;
• Driving the development and governance of Demant's global customs data model, ensuring accurate, consistent, and appropriately controlled customs-related master data across systems, regions, and business processes;
• Acting as the internal subject matter expert on customs and customs-related trade compliance matters, providing strategic guidance and expert support to regional and local stakeholders;
• Acting as the global escalation point and providing expert support on significant or complex customs matters, including authority inquiries, audits, investigations, classification reviews, and situations where regulatory requirements or interpretations create challenges for Demant, facilitating appropriate assessment, decision-making, and coordination across relevant internal and external stakeholders;
• Owning the governance and strategic management of Demant's global customs broker network, including broker strategy and selection, service and compliance requirements, performance governance, and alignment of customs processes across regions.

Skills

Customs compliance

Regulatory risk management

Stakeholder collaboration

Auditing

Data governance

Education

Bachelor’s or Master’s degree in Transport, Logistics, Supply chain management or related field

Tools

ERP systems

Job description

As Global Customs Compliance Officer, you will ensure compliant, efficient, and scalable cross-border operations across Demant’s global supply chain. As the global subject matter expert and governance lead, you will strengthen the customs and trade compliance framework, guide regional and local stakeholders, and manage key regulatory risks.Working closely with cross-functional teams and external partners, you will support strategic business initiatives, optimize customs processes, improve efficiency, mitigate costs, and further develop Demant’s global customs and trade compliance capabilities.

Working with us you will receive:

• a full-time position with a permanent contract after a successful 3-month trial period;
• a generous benefits package (private medical care, sports card, and more);
• a Scandinavian-style work culture that values equality, autonomy, and work-life balance;

What tasks are waiting for you?

• Developing, implementing, and continuously improving Demant's global customs and related trade compliance framework, ensuring consistent governance, clear responsibilities, effective controls, risk assessment, performance monitoring, and audit readiness;
• Driving the development and governance of Demant's global customs data model, ensuring accurate, consistent, and appropriately controlled customs-related master data across systems, regions, and business processes;
• Acting as the internal subject matter expert on customs and customs-related trade compliance matters, providing strategic guidance and expert support to regional and local stakeholders;
• Acting as the global escalation point and providing expert support on significant or complex customs matters, including authority inquiries, audits, investigations, classification reviews, and situations where regulatory requirements or interpretations create challenges for Demant, facilitating appropriate assessment, decision-making, and coordination across relevant internal and external stakeholders;
• Owning the governance and strategic management of Demant's global customs broker network, including broker strategy and selection, service and compliance requirements, performance governance, and alignment of customs processes across regions.

It would be great if you have:

• 7+ years of relevant experience, including demonstrated responsibility for
• developing or managing customs and trade compliance frameworks in an international organization;
• have a Bachelor’s or Master’s degree in Transport, Logistics, Supply chain management or a related field;
• strong knowledge of customs and customs-related trade compliance requirements, including HS classification, Country of Origin, preferential origin and Free Trade Agreements, customs valuation, duties, tariffs, and Incoterms;
• strong understanding of global import and export processes within a manufacturing, distribution, or complex supply chain environment;
• experience developing and maintaining customs compliance frameworks, controls, policies, governance processes, and audit readiness across multiple countries or regions;
• experience supporting significant customs audits, compliance reviews, regulatory inquiries, and complex customs-related matters.

As a Person
You are proactive, analytical, and accountable, with the ability to navigate complex regulatory environments effectively. You balance compliance, business needs, and opportunities for process improvement, translating regulations into practical and efficient solutions. You are a strong collaborator who builds effective relationships across functions, geographies, external advisors, brokers, industry bodies, and regulatory stakeholders, while staying informed about external developments and best practices.