Global Customer Experience Intern (Hybrid)

Honeywell International Inc; Katowice; Hybrid; PLN 28,000 - 39,000; Part time

Benefits offered by this job

Hybrid working model (3+2)

12-month paid internship

Parking and modern office facilities

Job summary

Honeywell Technologies is seeking a Bachelor’s Intern in Katowice to support its Customer Service Hub across Europe. You’ll gain hands-on experience in CRM, order data management, reporting, and process improvements within a dynamic team.

You will collaborate with international colleagues, support onboarding, and contribute to data accuracy and KPI analysis while developing essential business skills in a global, fast-paced environment.

Qualifications

• Currently pursuing a Bachelor's degree, preferably in Business Administration, Economics, Logistics, Supply Chain, Languages, or a related field.
• Fluent English communication skills, both written and spoken.
• Interest in customer service, customer experience, sales operations, order management, supply chain, or logistics.
• Proficient in Microsoft Office applications, especially Excel, Outlook, PowerPoint, and Teams.

Responsibilities

• Support the Customer Experience team in handling customer requests and ensuring a high level of service delivery.
• Communicate and collaborate with internal stakeholders and partner teams across Europe to support daily operations.
• Assist with customer onboarding activities, training materials, documentation updates, and routine follow-up actions.
• Maintain accurate customer, order, and system data within CRM, ERP, and other business applications.
• Support KPI reporting, data analysis, and trend monitoring to help drive operational performance and continuous improvement.
• Contribute to process standardization and improvement initiatives through data collection, documentation, and implementation support.

Skills

Fluent English

Strong communication

Teamwork

Proactive learner

Education

Bachelor's degree in a related field

Tools

MS Office (Excel, Outlook, PowerPoint, Teams)

Job description

Honeywell Technologies is seeking a Bachelor’s Intern in Katowice to support its Customer Service Hub across Europe. You’ll gain hands-on experience in CRM, order data management, reporting, and process improvements within a dynamic team.

You will collaborate with international colleagues, support onboarding, and contribute to data accuracy and KPI analysis while developing essential business skills in a global, fast-paced environment.