EMEA Customer Experience Intern - Hybrid & Paid

Honeywell International Inc; Katowice; Hybrid; PLN 20,000 - 29,000; Full time

Benefits offered by this job

12-month internship

Hybrid work (3+2) and flexible hours

Competitive salary

Medical & life insurance + Multisport

Onboarding & mentoring

Job summary

Honeywell Technologies offers a 12-month paid internship in Katowice for an Intern Bachelor's Customer Expert. You will join the Customer Service Hub and gain hands-on experience in customer relationship management, order administration, and data handling across Europe.

You will work in a hybrid model (3+2) with flexible hours, mentored onboarding, and opportunities to grow within the organization, while supporting process improvements and KPI reporting.

Qualifications

• Currently pursuing a Bachelor's degree, preferably in Business Administration, Economics, Logistics, Supply Chain, Languages, or a related field.
• Fluent English and German communication skills, both written and spoken.
• Interest in customer service, customer experience, sales operations, order management, supply chain, or logistics.
• Good knowledge of Microsoft Office applications, especially Excel, Outlook, PowerPoint, and Teams.
• Strong communication, organizational, and teamwork skills, with a proactive attitude and eagerness to learn.

Responsibilities

• Support the Customer Experience team in handling customer requests and ensuring a high level of service delivery.
• Communicate and collaborate with internal stakeholders and partner teams across Europe to support daily operations.
• Assist with customer onboarding activities, training materials, documentation updates, and routine follow-up actions.
• Maintain accurate customer, order, and system data within CRM, ERP, and other business applications.
• Support KPI reporting, data analysis, and trend monitoring to help drive operational performance and continuous improvement.
• Contribute to process standardization and improvement initiatives through data collection, documentation, and implementation support.

Skills

Fluent English

German language

Customer service mindset

MS Office

Education

Bachelor's degree (related field)

Tools

Microsoft Excel

Outlook

PowerPoint

Microsoft Teams

Job description

Honeywell Technologies offers a 12-month paid internship in Katowice for an Intern Bachelor's Customer Expert. You will join the Customer Service Hub and gain hands-on experience in customer relationship management, order administration, and data handling across Europe.

You will work in a hybrid model (3+2) with flexible hours, mentored onboarding, and opportunities to grow within the organization, while supporting process improvements and KPI reporting.