Customer Experience Intern (Europe) - Data & Operations Support

Honeywell International Inc; Katowice; Hybrid; PLN 13,000 - 20,000; Part time

Benefits offered by this job

Hybrid working model

Job summary

Honeywell Technologies is offering a Customer Experience Intern position in Katowice. You will support the Customer Experience team across Europe, handling inquiries, updating data, and assisting with reporting and process improvements.

The role emphasizes communication, analytics, and cross-functional collaboration in a dynamic international environment. The internship features a hybrid work model (3 days in the office and 2 days remote), flexible hours, and a structured onboarding with

Qualifications

• Currently enrolled in a Bachelor's or Master's degree program.
• Fluent written and spoken English; another European language is a plus.
• Interest in customer service, business operations, supply chain, or sales support.

Responsibilities

• Support the Customer Experience team in handling routine customer requests and ensuring service continuity.
• Assist with customer and stakeholder communication by gathering information, preparing updates, and routing requests to the appropriate teams.
• Maintain and update customer, order, and process-related data within internal systems and documentation.
• Participate in reporting activities, KPI tracking, and basic data analysis to support operational performance and decision-making.
• Collaborate with colleagues and partner teams across multiple European countries to support daily operations and assigned projects.
• Contribute to process standardization and continuous improvement initiatives through data collection, documentation updates, and implementation support.

Skills

English fluency

Communication skills

Analytical mindset

Organizational skills

Customer service orientation

Education

Bachelor's or Master's degree (in related field)

Tools

Excel

Outlook

PowerPoint

Word

Teams

Job description

Honeywell Technologies is offering a Customer Experience Intern position in Katowice. You will support the Customer Experience team across Europe, handling inquiries, updating data, and assisting with reporting and process improvements.

The role emphasizes communication, analytics, and cross-functional collaboration in a dynamic international environment. The internship features a hybrid work model (3 days in the office and 2 days remote), flexible hours, and a structured onboarding with