German-Speaking Tech Solutions Specialist (Hybrid – Kraków)

Cognizant; Kraków; Hybrid; PLN 169,000 - 234,000; Full time

Job summary

A leading technology services provider in Kraków is seeking a Tech Solutions Specialist fluent in German and English. This role involves implementing web-based products and providing customer support. Ideal candidates will have strong communication and troubleshooting skills, along with experience in a B2B environment. The position offers a hybrid working model and extensive benefits including a Multisport Card and LuxMed healthcare.

Benefits

Multisport Card

LuxMed medical healthcare including dental care

Life insurance

Cafeteria benefits

Office perks including gaming and wellness activities

Qualifications

• C1 level proficiency in German and English.
• Experience in a B2B environment.
• Ability to learn customer service software quickly.

Responsibilities

• Communicate with advertisers and internal teams via various channels.
• Verify implementation of web-based products with customers.
• Give guidance and train customers on product usage.

Skills

Fluent in German

Fluent in English

Strong communication skills

Customer service skills

Troubleshooting skills

Job description

A leading technology services provider in Kraków is seeking a Tech Solutions Specialist fluent in German and English. This role involves implementing web-based products and providing customer support. Ideal candidates will have strong communication and troubleshooting skills, along with experience in a B2B environment. The position offers a hybrid working model and extensive benefits including a Multisport Card and LuxMed healthcare.