German-Speaking Software Support Expert — Greece Relocation

Mercier Consultancy Group; Polska; On-site; PLN 88,000 - 128,000; Full time

Benefits offered by this job

Competitive salary

13th/14th salaries

Performance bonus

Relocation package

Health insurance

Training

Job summary

Mercier Consultancy Group is recruiting German-speaking Customer Experts for a global software company in Greece. You will provide high-level technical support for social media software, assist users, and troubleshoot issues, working in a multicultural team in Athens.

Fluency in German and strong English, plus an interest in technology, are essential. The role includes relocation support and a competitive compensation package with bonuses.

Qualifications

• Native or fluent German (spoken and written) required.
• Advanced English proficiency for multicultural environment.
• Interest in software technology and social media platforms.

Responsibilities

• Provide high-level technical support and consultancy to users of the company's social media software.
• Monitor and analyze digital trends to ensure an optimal user experience.
• Resolve complex inquiries through live chat, email, and social channels with high satisfaction.

Skills

German language

English language

Problem solving

Customer service

Job description

Mercier Consultancy Group is recruiting German-speaking Customer Experts for a global software company in Greece. You will provide high-level technical support for social media software, assist users, and troubleshoot issues, working in a multicultural team in Athens.

Fluency in German and strong English, plus an interest in technology, are essential. The role includes relocation support and a competitive compensation package with bonuses.