German-Speaking IT Project Support Specialist

GlobalLogic Inc.; Polska; On-site; PLN 40,000 - 60,000; Full time

Benefits offered by this job

Relocation options

Flexible opportunities

Career development

Job summary

GlobalLogic Inc. in Wrocław is seeking a Junior Project Support Specialist with German to join our IT services team. The role focuses on handling client inquiries in German, ensuring quality support, and contributing to project KPIs.

You will work in a dynamic environment, collaborating with a cross-functional team. The position offers a structured learning path, shifts, and ongoing development opportunities within GlobalLogic.

Qualifications

• Mandatory knowledge of German language (min. B1 level).
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.

Responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Job description

GlobalLogic Inc. in Wrocław is seeking a Junior Project Support Specialist with German to join our IT services team. The role focuses on handling client inquiries in German, ensuring quality support, and contributing to project KPIs.

You will work in a dynamic environment, collaborating with a cross-functional team. The position offers a structured learning path, shifts, and ongoing development opportunities within GlobalLogic.