German-Speaking OTC AR Senior Analyst | Global Finance

Damco Spain SL; Warszawa; Hybrid; PLN 150,000 - 190,000; Full time

Benefits offered by this job

Health Insurance

Life & Accidents Insurance

Supplementary Pension Plan

ZFŚS Benefit Fund

Employee Assistance Program

Global Referral Program

Role Specific Benefits

Job summary

Maersk Global Service Centre in Poland is seeking an OTC/Accounts Receivable Senior Analyst with German language skills. You will be the focal point for AR issues, manage customer interactions, and drive working capital improvements while collaborating with global colleagues.

You will handle chronic overdue accounts, translate communications into English, and deliver MIS reporting to stakeholders. A hands-on, analytical professional with strong stakeholder management is needed.

Qualifications

• Fluency in German and English for business correspondence and customer interactions.
• Strong accounts receivable knowledge including reconciliations and overdue management.
• Ability to create visibility models, analyze trends and identify root causes.
• Solution-oriented mindset with collaboration across global teams.
• Customer service focus to deliver optimal outcomes and satisfaction.

Responsibilities

• Serve as the AR point of contact for German-language customers across entities.
• Handle escalations and perform reconciliations; monitor KPIs and SLAs.
• Develop visibility models and MIS reporting to improve daily processes.
• Capture and share information from customer interactions with internal stakeholders.
• Drive working capital improvements and collaborate with third-party service providers.

Skills

German language

English language

Accounts receivable

Analytical skills

Problem-solving

Customer service

Job description

Maersk Global Service Centre in Poland is seeking an OTC/Accounts Receivable Senior Analyst with German language skills. You will be the focal point for AR issues, manage customer interactions, and drive working capital improvements while collaborating with global colleagues.

You will handle chronic overdue accounts, translate communications into English, and deliver MIS reporting to stakeholders. A hands-on, analytical professional with strong stakeholder management is needed.