German-Speaking IT Support Specialist (Junior)

GlobalLogic Inc.; Polska; On-site; PLN 42,000 - 60,000; Full time

Benefits offered by this job

Learning & Development

Diversity & Inclusion

Career development opportunities

Flexible relocation

Job summary

GlobalLogic in Wrocław is seeking a Junior Project Support Specialist with German to join our IT support team. You will engage with clients in German and English, resolve inquiries, and help ensure project KPIs are met.

This entry-level role offers exposure to large-scale digital projects, onboarding with our Learning & Development team, and opportunities for relocation within the GlobalLogic network. Ideal for recent graduates eager to start a career in IT.

Qualifications

• Mandatory knowledge of German language at B2 level or higher.
• English proficiency at B2 level or higher.
• Strong analytical thinking.
• Ability to work in a team.
• Ability to comprehend project policy guidelines.
• Good hands-eye coordination for annotation and attention to detail.
• Client focus.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

German proficiency (B2+)

English proficiency (B2+)

Analytical thinking

Team player

Attention to detail

Client focus

Job description

GlobalLogic in Wrocław is seeking a Junior Project Support Specialist with German to join our IT support team. You will engage with clients in German and English, resolve inquiries, and help ensure project KPIs are met.

This entry-level role offers exposure to large-scale digital projects, onboarding with our Learning & Development team, and opportunities for relocation within the GlobalLogic network. Ideal for recent graduates eager to start a career in IT.