Front Office Trading Services - Business Analyst, Officer

State Street Corp; Kraków; On-site; PLN 119,000 - 145,000; Full time

Benefits offered by this job

Permanent contract

Birthday Day Off

3rd year anniversary Day Off

5th year anniversary Day Off

Gold Medical Package

Life insurance

Pension plan

Soft skills training

Language classes

Volunteer opportunities

Well-being programs

Job summary

State Street Corp in Cracow seeks a Front Office Trading Services - Business Analyst, Officer to partner with SSM Sales & Trading and provide day-to-day trade support. You will investigate trade queries and help onboarding and platform testing.

You will build strong cross-functional relationships across Trading, Operations, Finance, Technology, and vendors, turning data into clear Client and internal reporting while upholding robust controls.

Qualifications

• University degree in Finance, Computer Science or related discipline.
• Three to five years of experience in financial services.
• Ability to communicate clearly in English.
• Ability to build relationships and work well with others.
• Proficiency with Microsoft tools and Copilot (Word/Excel/Access/PowerPoint).

Responsibilities

• Be a trusted partner to SSM Sales & Trading, providing reliable day-to-day trade support and ownership of related activities.
• Investigate and resolve trade-related queries from Sales & Trading, back-office teams, fund groups, and clients.
• Manage post-execution trade adjustments across FX and other derivatives.
• Build strong partnerships across Trading, Sales, Operations, Finance, Technology, and third-party vendors.
• Bring FOTS expertise to projects, including testing, implementation, and future support models.
• Turn data into clear reporting for clients and internal stakeholders.
• Champion strong controls and follow established procedures to protect the business.

Skills

Analytical thinking

Attention to detail

Curiosity

Adaptability

Collaboration

Education

University degree in Finance, Computer Science, or related discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Copilot

Job description

Who we are looking forOperating across North America, Europe, and Asia-Pacific, the Front Office Trading Services (FOTS) team is at the heart of support for State Street Markets’ Sales & Trading Desks and serves as a key connection point for both internal and external clients. Beyond day-to-day trading support and client service, the team partners with Operations and contributes to new trading initiatives, platform onboarding, integration, testing, and implementation planning.We are looking for a curious and driven professional who is ready to grow, sharpen their analytical and communication skills, and make an impact by supporting Sales and Trading teams across Foreign Exchange and Financing Solutions.This is an exciting opportunity to step into the world of Markets, gain hands-on exposure to Foreign Exchange and Financing Solutions, and collaborate closely with Sales and Trading teams. The role requires a minimum of three days per week in the office.Why this role is important to usThe team you will be joining is a part of State Street Markets (SSM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSM business unit.As our investment research and trading arm, SSM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.Join us if making your mark in the capital markets industry from day one is a challenge you are up for!Your new roleAs a Front Office Trading Services - Business Analyst, Officer you will:Be a trusted partner to SSM Sales & Trading, providing reliable day-to-day trade support and taking ownership of related activitiesInvestigate and resolve trade-related queries from Sales and Trading, back-office teams, fund groups, and clientsKeep a close eye on SSM’s trading systems, responding quickly to issues and escalating them through the appropriate channelsManage post-execution trade adjustments—including cancellations, amendments, and rebookings—primarily across FX, with exposure to other derivatives and securitiesHelp bring new business onto Markets Platforms by supporting key Front Office onboarding activitiesSupport eFX applications throughout platform onboarding, monitor alerts, and step in to resolve exceptions when neededBuild strong partnerships across Trading, Sales, Operations, Finance, Technology, and third-party vendors to resolve breaks and trade discrepancies within tight timelinesBring FOTS expertise to a variety of projects, contributing to testing, implementation, and future support modelsDive into the manual and exceptional processes used by the Foreign Exchange and Financing Solutions desks, partnering with IT, Credit & Compliance, Operations, and Business Risk teams to identify and improve inefficienciesPartner with the Client Support Services team to address queries linked to onboarding new businessTurn data into clear, accurate reporting for both clients and internal stakeholdersChampion strong controls and consistently follow established procedures to help protect the business from risk undefinedWhat we valueThese skills will help you succeed in this role:Analytical thinking — confidently break down complex issues and turn them into practical solutionsAttention to detail — spot the small things that make a big differenceCuriosity and adaptability — embrace new systems, processes, and technical skills with enthusiasmCollaborative independence — contribute as a supportive team member while confidently taking ownership of individual tasksComposure and organisation — stay focused under pressure, balance competing priorities, and deliver to tight deadlines undefinedEducation & Preferred Qualifications :A university degree or comparable qualification, ideally in Finance, Computer Science, or a related disciplineThree to five years of experience in financial servicesThe ability to communicate clearly and confidently in EnglishA proven ability to communicate effectively, build relationships, and work well with othersPractical knowledge of Microsoft tools and Copilot, including Word, Excel, Access, and PowerPointWhat could give you an extra edge:Hands-on middle-office experience that enables you to make an impact from day oneWork arrangement :The role is based in our Cracow officeThe position requires office presence at least 3 days per weekMinimum Salary:zł132 000 AnnualThe minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.We Offer:Permanent contract from day oneAdditional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)Gold Medical Package for employees and their families (partner and children)Premium life insurance package and private pension planWide range of soft skills training, technical workshops, language classes and development programsOpportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choiceVariety of well-being programsAdditional benefits available depending on the seniority of the roleAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementState Street's Speak Up LineZałącznik do standardu Whistleblowing i Speak Up SSBI GmbH dla Oddziału w Polsce