Bilingual IT Project Support — German/Swiss Region

GlobalLogic Inc.; Polska; Sur place; PLN 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Career development

Relocation options

Diversity & Inclusion

Comprehensive benefits

Résumé du poste

GlobalLogic Inc. is seeking a Middle Project Support Specialist in Wrocław to liaise with German-speaking clients and manage Switzerland region knowledge.

The role focuses on providing timely support, handling inquiries, and ensuring high-quality service within project KPIs. The successful candidate will work from the office, Monday to Friday, collaborating with multilingual teams, and will have opportunities to grow within a global IT services leader that values diversity and professional

Qualifications

• English and German language proficiency.
• Knowledge of Switzerland region.
• Analytical thinking.
• Ability to work in a team and understand project policy guidelines.
• Attention to detail and client focus.
• Nice to have GIS experience and additional languages (French, Italian, Romansh).

Responsabilités

• Providing support and resolving client’s inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Connaissances

English language

German language

Swiss region knowledge

Analytical thinking

Teamwork

Policy comprehension

Attention to detail

Description du poste

GlobalLogic Inc. is seeking a Middle Project Support Specialist in Wrocław to liaise with German-speaking clients and manage Switzerland region knowledge.

The role focuses on providing timely support, handling inquiries, and ensuring high-quality service within project KPIs. The successful candidate will work from the office, Monday to Friday, collaborating with multilingual teams, and will have opportunities to grow within a global IT services leader that values diversity and professional