French-Speaking 1st Line Tech Support — Training Included

Sopra Steria; Katowice; On-site; PLN 107,296 - 150,214; Full time

Benefits offered by this job

Luxmed

Medicover Sport

Worksmile

Referral bonus

Life insurance

Free parking

Fresh fruits

Workation

Job summary

Sopra Steria in Katowice is seeking a 1st Line Technical Support (French) with no prior experience required, as training will be provided. You will be responsible for resolving IT issues while communicating with users in French and English, escalating complex problems as needed.

The position fosters a collaborative environment with flexible shift hours in a 24/7 system. Benefits include health insurance, educational platforms, language learning, and a vibrant workplace culture.

Qualifications

• Knowledge of French and English at least at B2 level.
• Willingness to develop IT skills.
• Well-motivated team player.

Responsibilities

• Receive and resolve requests related to computer and application issues.
• Communicate with users in French and English.
• Escalate complex issues to second line support.
• Collaborate with other technical teams.

Skills

Knowledge of French and English at least at B2 level

Willingness to develop IT skills

Ability to learn quickly

Strong communication skills

Job description

Sopra Steria in Katowice is seeking a 1st Line Technical Support (French) with no prior experience required, as training will be provided. You will be responsible for resolving IT issues while communicating with users in French and English, escalating complex problems as needed.

The position fosters a collaborative environment with flexible shift hours in a 24/7 system. Benefits include health insurance, educational platforms, language learning, and a vibrant workplace culture.