Freight Forwarder (M/F/D)

DSV; Nowa Wieś Wrocławska; On-site; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Comprehensive onboarding program

Internal training catalogue

Sports card

Private medical care

Group insurance

Sharing the costs of English course

Bonus payment system

Holiday bonuses

Employee referral program

Job summary

DSV in Poland seeks an Operations Coordinator to oversee ongoing transport service activities in the Dolny Śląsk region. You will help secure fleet capacity, optimize resources, and deliver reliable service for customers and carriers.

You'll work with TMS systems, maintain data accuracy, and support continuous improvement initiatives. The role emphasizes swift issue resolution, teamwork, and a proactive approach to meet quality standards and customer expectations.

Qualifications

• Willingness to work in a three-shift system.
• Proficiency in Microsoft Office applications (especially MS Excel)
• Effective management of time, resources, and equipment
• Accountability for own actions and their outcomes
• Ability to respond quickly to unexpected situations
• Ability to communicate information promptly, clearly, and in an understandable manner

Responsibilities

• Coordinate ongoing transport service operations in the Dolny Śląsk region by ensuring fleet capacity availability and optimal utilization of transport resources.
• Ensure high-quality customer service through effective operational cooperation with carriers and couriers.
• Resolve day-to-day customer operational issues in line with DSV quality standards.
• Participate in the development of a Lean culture.
• Operate TMS systems and ensure data accuracy and integrity.
• Identify the quality and operational needs of internal and external customers and propose innovative solutions.

Skills

Time management

Communication skills

Adaptability

Education

Higher education in Logistics or related field

Tools

TMS systems

MS Excel

Job description

Job Req Number: 128611
Time Type: Full Time

YOUR TASKS

• Coordination of ongoing transport service operations in the Dolny Śląsk region by ensuring the availability of the required fleet capacity and the optimal utilization of transport resources,
• Ensuring high-quality customer service through effective operational cooperation with carriers and couriers,
• Resolving day-to-day customer operational issues in line with DSV quality standards,
• Participating in the development of a Lean culture,
• Operating TMS systems and ensuring data accuracy and integrity,
• Identifying the quality and operational needs of internal and external customers and proposing innovative solutions.

OUR EXPECTATIONS

• Willingness to work in a three-shift system,
• Proficiency in Microsoft Office applications (especially MS Excel),
• Effective management of time, resources, and equipment,
• Accountability for own actions and their outcomes,
• Ability to respond quickly to unexpected situations,
• Ability to communicate information promptly, clearly, and in an understandable manner.

NICE TO HAVE

• Completed higher education in Logistics, Transportation, or a related field,
• Previous experience working in the logistics industry.

OUR OFFER

• Employment contract
• Comprehensive onboarding program
• Internal trainingcatalogue
• Possibility to implement new ideas
• Sports card
• Private medical care
• Group insurance
• Sharing the costs of English course
• Bonus payment system
• Holiday bonuses
• Employee referral program

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.