Freelance Unified Communication Engineer (Teams/Exchange)

Netcompany Group A/S; Warszawa; On-site; PLN 193,000 - 262,000; Full time

Job summary

Netcompany Group A/S is seeking a Unified Communication Engineer (Freelance only) to support and maintain enterprise communication services based on Microsoft technologies, including Exchange, Skype for Business, Teams, and 365.

You will provide 2nd-level support, manage infrastructure, and implement improvements across environments while developing automation scripts and documentation for operational excellence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or a related field.
• Minimum 5 years of professional experience in IT, including at least 3 years in a similar engineering role.
• Proficiency in English, confirmed by a recognised language certification.
• Strong hands-on experience with Microsoft Exchange Server and Exchange Hybrid, including administration, optimisation, tuning, capacity planning and patch management.
• Practical experience administering Skype for Business Server and Microsoft Teams, including communication and collaboration features and Teams Phone.
• Good knowledge of Microsoft 365 administration, with experience in Exchange Online and related cloud services.
• Advanced proficiency in PowerShell, particularly the Microsoft Teams PowerShell module and Exchange Online PowerShell, with experience automating administrative tasks.
• Previous working experience with communication platforms such as Connex/Dencrypt or TimeFlex would be an advantage.

Responsibilities

• Administer, install, configure and maintain Microsoft Exchange Server, Exchange Online, Exchange Hybrid, Skype for Business Server and Microsoft Teams, including Teams Phone.
• Provide 2nd-level technical support, troubleshooting incidents and resolving moderately complex issues across production, testing and development environments.
• Monitor the performance, availability and capacity of communication platforms and implement improvements to ensure reliable service delivery.
• Apply security patches, updates and configuration changes across Exchange and Skype for Business environments.
• Develop and maintain automation scripts using Microsoft Teams PowerShell and Exchange Online PowerShell, including user provisioning, licence assignment and configuration audits.
• Support the design, integration and implementation of Microsoft communication and collaboration solutions within the wider IT infrastructure.
• Create and maintain high-quality technical documentation, including architecture diagrams, operational procedures, checklists and user instructions.
• Collaborate with internal IT teams, service providers, vendors and other technical stakeholders to coordinate changes, resolve issues and harmonise solutions and processes.

Skills

2nd-level support

Troubleshooting

Automation

Collaboration

Education

Bachelor's degree in Computer Science / IT

Tools

Microsoft Exchange Server

Exchange Online

Skype for Business Server

Microsoft Teams

Microsoft 365 administration

PowerShell

Teams PowerShell

Exchange Online PowerShell

Connex/Dencrypt or TimeFlex

Job description

Netcompany Group A/S is seeking a Unified Communication Engineer (Freelance only) to support and maintain enterprise communication services based on Microsoft technologies, including Exchange, Skype for Business, Teams, and 365.

You will provide 2nd-level support, manage infrastructure, and implement improvements across environments while developing automation scripts and documentation for operational excellence.