Fraud Operations Analyst

U.S. Bank; Warszawa; Hybrid; PLN 85,000 - 140,000; Full time

Benefits offered by this job

Salary ranges

Performance-based incentives

Inclusive benefits

Training & education support

Employee recognition programs

Market-competitive compensation

Job summary

U.S. Bank is looking for a Fraud Analyst to analyze transactions and digital interactions, detect fraud, and prevent losses. You will monitor money movement across channels, review website and mobile activity, and work under pressure with strong investigative skills.

Requirements include fluent English, relevant fraud-related experience, and the ability to navigate multiple software systems. Hybrid work after onboarding is offered along with comprehensive rewards and development opportunities.

Qualifications

• Excellent English (C1).
• Relevant work experience in fraud prevention, risk, or a related field.
• Ability to interpret technical and administrative instructions.
• Proficiency navigating multiple software systems, including Microsoft Office.
• Strong analytical skills with the ability to identify and resolve exceptions.
• Ability to solve complex problems independently.
• Hybrid work after onboarding.

Responsibilities

• Monitor account activity to identify fraudulent transactions and policy violations
• Secure accounts to prevent financial losses
• Contact Customers (via e-mail or phone) when necessary to verify suspicious activity
• Work with internal departments to confirm the legitimacy of transactions
• Collaborate with stake holders to resolve fraud-related issues
• Maintain accurate records and fraud trend data

Skills

English C1

Fraud prevention

Risk analysis

Policy interpretation

Multisystem navigation

Analytical thinking

Independent problem solving

Hybrid work

Tools

Microsoft Office

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description Fraud Analyst In this role, you will analyze transactions and digital interactions with U.S. Bank to detect and prevent fraud. This includes monitoring money movement through various channels, as well as reviewing website and mobile application activity. Successful candidates should have strong investigative skills, knowledge of the banking industry, and familiarity with mobile and online banking applications. Attention to detail and the ability to work efficiently under pressure are essential.

Responsibilities

• Monitor account activity to identify fraudulent transactions and policy violations
• Secure accounts to prevent financial losses
• Contact Customers (via e-mail or phone) when necessary to verify suspicious activity
• Work with internal departments to confirm the legitimacy of transactions
• Collaborate with stake holders to resolve fraud-related issues
• Maintain accurate records and fraud trend data

Requirements

• Excellent English (C1)
• Relevant work experience (preferably in fraud prevention, risk, or a related field)
• Ability to interpret technical and administrative instructions
• Proficiency in navigating multiple software systems, including Microsoft Office
• Strong analytical skills with the ability to identify and resolve exceptions
• Ability to solve complex problems independently
• Comfortable with a hybrid after the onboarding period.

Accessibility We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.
• We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends.

Further details of the compensation package will be provided upon application.

Closing Date Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.