Fraud Operations Analyst (Hybrid)

Us Bank; Warszawa; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

U.S. Bank is seeking a Fraud Analyst to analyze transactions and digital interactions to detect and prevent fraud, monitoring money movement across channels and reviewing website and mobile activity.

Successful candidates will have strong investigative skills, knowledge of banking, and familiarity with online banking. The role requires excellent English and the ability to work in a hybrid environment after onboarding.

Qualifications

• Excellent English (C1) required.
• Relevant work experience in fraud prevention, risk, or related field.
• Ability to interpret technical and administrative instructions.
• Proficient in navigating multiple software systems, including Microsoft Office.
• Strong analytical skills to identify and resolve exceptions.
• Ability to solve complex problems independently.
• Comfortable with a hybrid work model after onboarding.

Responsibilities

• Monitor account activity to identify fraudulent transactions and policy violations
• Secure accounts to prevent financial losses
• Contact Customers via e-mail or phone to verify suspicious activity
• Work with internal departments to confirm the legitimacy of transactions
• Collaborate with stakeholders to resolve fraud-related issues
• Maintain accurate records and fraud trend data

Skills

Fraud prevention

Analytical skills

Microsoft Office

Instruction interpretation

Problem solving

Job description

U.S. Bank is seeking a Fraud Analyst to analyze transactions and digital interactions to detect and prevent fraud, monitoring money movement across channels and reviewing website and mobile activity.

Successful candidates will have strong investigative skills, knowledge of banking, and familiarity with online banking. The role requires excellent English and the ability to work in a hybrid environment after onboarding.