Forward Deployed Engineer

Catena, Inc.; Polska; Hybrid; PLN 410,000 - 671,000; Full time

Benefits offered by this job

Equity

401k match

Full benefits

Job summary

Catena is seeking a Forward Deployed Engineer to work with customers, product, and engineering. You’ll own the technical side of the sales process, help plan pilots, ensure integrations run, and coordinate with our Engineering team to prioritize fast follows and incorporate feedback.

This role embeds with customers, shapes the product in the field, and informs the roadmap. You’ll work with the GTM team to move deals quickly and with our CTO on data quality; you’ll investigate issues and prevent

Qualifications

• Strong attention to detail and ownership mindset.
• Experience working with structured data (JSON, SQL, CSV).
• Familiarity with APIs, webhooks, and technical documentation.
• Ability to reason through messy, real-world systems.
• Clear communicator with technical and non-technical teams.
• Comfortable juggling multiple customers and integrations.
• Effective in a remote-first environment.

Responsibilities

• Customer & Field Execution: onboard customers, run pilots, fix integration issues, and validate real-world data.
• Integration Implementation & Debugging: build/test ingestion pipelines, mappings, webhooks end-to-end, validate integrations.
• Product Feedback Loop: surface field patterns and drive roadmap decisions with production insight.
• Partner Coordination & Docs: collaborate with telematics providers, improve internal and customer docs.

Skills

Attention to detail and ownership

Structured data experience

APIs and webhooks

Data quality and troubleshooting

Clear communication

Multi-customer management

Remote-first collaboration

Job description

About Catena

Catena is the universal API for fleet telematics data. We give insurers, factors, TMS providers, brokers, fintechs, and freight-tech platforms a single integration to access carrier vehicle data across every major ELD and telematics provider, replacing dozens of one-off connections. Carriers opt in through a quick, permissioned flow, and our customers immediately get standardized, real-time data on a clean, normalized layer.

About the Role

As a Forward Deployed Engineer (FDE) at Catena, you’ll work at the intersection of customers, product, and engineering. You'll own the technical side of the sales process end-to-end, helping customers plan and execute on pilots, ensuring that their integrations are running and receiving accurate data, and working with our Engineering team to prioritize fast follows and incorporate customer feedback into our product strategy.

This is not a back-office tech role. Externally, you’ll be embedded with customers, shaping the product in the field and feeding real-world insights directly back into the platform. Internally, you'll work with our GTM team to make sure deals are moving fast and delighting customers and our CTO to influence our product roadmap and our approach to data quality. When something looks off or breaks, you’ll be the one who figures out why and fixes it - and how to keep it from breaking again in the future.

Responsibilities

• Customer & Field Execution: Work directly with customers during onboarding, pilots, and early production, diving in to fix integration issues on their end or ours Validate real-world data (location, HOS, assets, trailers)

• Integration Implementation & Debugging:Implement and test ingestion pipelines, mappings and transformations, and webhooks end to end Identify edge cases and provider-specific quirks Validate new integrations before and after launch

• Product Feedback Loop:Surface recurring patterns and gaps from the field Drive roadmap decisions with real production insight

• Partner Coordination & Docs: Work with telematics providers on APIs, sandboxes, and issues Improve internal and customer-facing documentation

Qualifications

• Strong attention to detail and ownership mindset

• Experience working with structured data (JSON, SQL, CSV)

• Familiarity with APIs, webhooks, and technical documentation

• Ability to reason through messy, real-world systems

• Clear communicator with technical and non-technical teams

• Comfortable juggling multiple customers and integrations

• Effective in a remote-first environment

Preferred

• 2+ years in a software engineering role; experience with integrations, solution engineering, and/or data ops a strong plus

• Logistics, freight, or telematics experience is a strong plus

• Enjoys ambiguity and working directly with customers to solve real problems, with no job too big or too small

• Cares deeply about data correctness and trust

Why Catena, Why Now

• Early-stage startup: high ownership, real impact, and a seat at the table

• Work directly with leadership and have your voice heard on product and API direction

• Be the technical authority customers rely on, and help build the Sales Engineering function from the ground up

• Remote-friendly environment

Catena has raised $8.25M from Shaper Capital, Floating Point, Plug and Play, Liquid 2, and leading industry angels. Customers are already using us in production including modern TMS platforms (Mastery, Optym), large brokerages, and mid-to-large direct carriers operating 100-1,000+ trucks. Many of them are also investors.

Compensation: Competitive salary, full benefits, equity and 401k match.

US only, no sponsorship available. Occasional travel for team and customer on-sites.