Food & Beverage Team Leader – Guest Experience

Sheraton Hotels & Resorts; Sopot; On-site; PLN 35,000 - 48,000; Full time

Job summary

Sheraton Hotels & Resorts in Poland is seeking a Non-Management team member to ensure staff delivers exceptional guest service. You will supervise grooming, assist with opening/closing duties, and maintain cleanliness and safety in the dining areas.

Responsibilities include staffing oversight, training, and maintaining professional conduct while supporting management and protecting guest satisfaction. Join a global hospitality team committed to excellent experiences for all guests.

Qualifications

• . High school diploma or GED equivalent.
• . At least 2 years of related work experience.
• . At least 1 year of supervisory experience.
• . License or Certification: None

Responsibilities

• Ensure staff work as a team to deliver optimum service and meet guest needs.
• Inspect grooming and attire; rectify deficiencies and maintain professional appearance.
• Complete opening/closing duties, stock supplies, and clean equipment and areas.
• Monitor dining room for seating, service, safety, and guest well-being; handle inventories and requisitions.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating staff.
• Follow safety policies and protect company assets; communicate clearly and professionally.
• Develop positive relationships and respond to coworker concerns; uphold quality standards.

Skills

Grooming standards

Guest interaction

Teamwork

Communication

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Poland is seeking a Non-Management team member to ensure staff delivers exceptional guest service. You will supervise grooming, assist with opening/closing duties, and maintain cleanliness and safety in the dining areas.

Responsibilities include staffing oversight, training, and maintaining professional conduct while supporting management and protecting guest satisfaction. Join a global hospitality team committed to excellent experiences for all guests.