Fintech Key Account Manager: Onboard, Advise, Grow

Colibrix One; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

English classes

Spanish classes

Training reimbursement

Job summary

Colibrix One seeks a Key Account Manager to build lasting merchant relationships and collaborate across departments in a fast-paced fintech setting. You will understand client needs deeply and translate them into actionable plans with internal teams.

You will advise on products and services, manage onboarding, and maintain a central client database while ensuring excellent service and growth opportunities for merchants.

Qualifications

• Requires client-facing, B2B experience and strong communication abilities.
• Fluency in English; additional languages are a plus.
• Strategic and analytical thinking with ability to prioritize workload.

Responsibilities

• Manage client onboarding and initial documents review.
• Advise customers on products and services.
• Establish and maintain sustainable client relationships.
• Maintain and update the client database.
• Serve as single point of contact for merchants and coordinate with finance, compliance, and operations.
• Anticipate needs and work with internal teams to drive improvements and innovation.

Skills

Client experience

Communication skills

Strategic thinking

Analytical thinking

Time management

English fluency

Education

Business management / Economics degree

Job description

Colibrix One seeks a Key Account Manager to build lasting merchant relationships and collaborate across departments in a fast-paced fintech setting. You will understand client needs deeply and translate them into actionable plans with internal teams.

You will advise on products and services, manage onboarding, and maintain a central client database while ensuring excellent service and growth opportunities for merchants.