Fincrime Analyst - English and Hungarian

Revolut; Polska; On-site; PLN 90,000 - 150,000; Full time

Job summary

Revolut in Poland is seeking an External Enquiry Analyst to detect and investigate risks that could affect customers. You will work with the Compliance team to safeguard funds and strengthen protections against financial crime.

The role may include night or weekend shifts to ensure 24/7 coverage and prompt responses to requests from authorities.

You should have a bachelor’s degree, strong English (C1) and Hungarian (C2), and experience in FinCrime or external law enforcement interactions.

Qualifications

• Bachelor's degree or equivalent required.
• 2+ years in FinCrime or external law enforcement context.
• Experience with investigative methodologies and standard tools.

Responsibilities

• Detect and investigate risks that could impact customers.
• Liaise with Compliance and Legal teams to safeguard funds.
• Prepare documentation for requests from authorities.
• Generate reports and alerts for suspicious activity.
• Discuss financial crime concerns across the company.

Skills

English (C1)

Hungarian (C2)

FinCrime experience

Investigative tools

Analytical thinking

Stakeholder communication

Legal/compliance knowledge

Education

Bachelor's degree or equivalent

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

External Enquiry Operations is at the forefront of Revolut's efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for an External Enquiry Analyst to detect and investigate risks that could impact our customers. You'll work closely with the Compliance team to safeguard funds and ensure robust protection against financial crime.

The role might include night and weekend shifts, which are fully compensated, to support 24/7 coverage and provide customers with the best support.

What you’ll be doing

• Liaising with law enforcement
• Responding to court orders, DPAs, and POs, and complying with legislation, like POCA and DPA
• Ensuring requests are completed within the applicable time scales
• Liaising with the Legal team as necessary
• Preparing documentation for third‑party requests
• Conducting fraud‑related investigations based on reports received
• Generating reports and creating alerts for suspicious activity
• Discussing financial crime concerns with members of the company across all levels

What you’ll need

• Minimum of a bachelor's degree or equivalent
• Minimum of C1 level, or equivalent, English language and C2 in Hungarian language
• Minimum 2 years of previous FinCrime experience or 1+ year experience dealing with external law enforcement and other government agencies
• Experience with investigative methodologies evidenced by the use of analytical tools (e.g. spreadsheets, filters, pivots, network charts)
• Knowledge of court orders, DPA, PO, and preparing witness statements
• Confidence communicating with people at all levels, both externally and within the organisation
• Critical thinking and attention to detail
• The ability to multitask, prioritise and work well under pressure

Nice to have

• A Law or STEM related degree or professional certification (e.g. ICA or ACAMS)
• Fluency in additional European languages