Field Service Engineer

Field Service Jobs; Województwo wielkopolskie; On-site; PLN 90,000 - 150,000; Full time

Job summary

Field Service Jobs is seeking a Field Service Engineer Automation to install and maintain high-tech machinery at customer sites worldwide. You will travel, install, configure, and service electrical cabinets, software, and PLCs, and report on progress while keeping customers informed.

The role emphasizes hands-on problem solving, collaboration with experienced teams, and regular travel (~50-60%). A strong service attitude and English language skills are required.

Qualifications

• You are passionate about technology and have a service mindset.
• Strong analytical and problem-solving mindset.
• Willing to travel and adapt to customer needs.

Responsibilities

• Prepare and execute the controls (electrical cabinets/software/PLC) as part of installation jobs.
• Conduct service visits at customer sites.
• Troubleshoot production issues at customers’ sites.
• Manage local personnel in larger installation projects.
• Communicate progress to the customer and report findings.
• Train customers and feed results back to colleagues.

Skills

Service attitude

Analytical mind

Problem solving

Independent

Flexible

Stress resilient

Education

Bachelor degree in Mechatronics / Electrical / automation

Vocational degree in same area with experience

Job description

Looking for the next challenge? Do you like to travel? Why not join us in our growing Service Team?

As a Field Service Engineer Automation at a high tech machine manufacturer, your most important responsibility is to install and maintain our machines at our customers. Customer satisfaction, preparation, global travel, executing the job, and reporting are important characteristics in this job.

What you'll be doing

• Prepare and execute the controls (electrical cabinets/software/PLC) part of installation-jobs.
• Conduct service visits.
• Troubleshoot production issues at customers’ sites.
• Manage local employees in larger installation projects.
• Keep in touch with, and report to the customer about your progress.
• Train the customer and feedback results to your colleagues.

You will work in a team with experienced coworkers, both at customer site and in the office, who will teach you all the knowledge they have about our machines.

Since you will be travelling globally, you will be away from home on a regular basis. To ensure you can also spend time on your friends and family, we have a clear schedule of our projects and travel. We take your holidays, important birthdays, and weekend trips into account when creating this schedule.To become the ultimate specialist in your field you will need to perform at customer’s site, we also schedule time for:

• Preparing your next project(s) and reporting on completed projects.
• Personal and technical trainings, both in the office and on the job.
• Regular meetings with your manager and the team.

About you

• You are passionate about technology, like to see the world and have a real service attitude. You are independent, flexible and stress resilient. Furthermore, you like to work hands-on, have an analytical mind and strong problem solving skills.
• You have a Bachelor degree in Mechatronics, Electrical Engineering or automation engineering, or a vocational level degree in the same area with several years of relevant experience.
• You have experience with or an interest in electrical cabinet (re)build, software installation/configuration, and/or troubleshooting PLCs.
• Knowledge of / affinity with Microsoft Server and SQL databases is an advantage.
• Affinity with process engineering and/or food production is also a plus.
• Have a good command of the English language.
• Must have relevant EU travel and work documents
• Are willing to travel internationally (~50-60%).

Who are we?

We are the kind of people who find purpose in fixing things. Our mission is to transform the future of high tech machinery.