Export Operations Coordinator

Capgemini; Poland; Hybrid; PLN 67,000 - 112,000; Full time

Benefits offered by this job

Yearly financial bonus

Private medical care (Medicover)

Life insurance

NAIS benefit platform

Training tracks on NEXT platform (GenA

Education First languages platform,TED

Udemy Business materials

Hybrid work model

Home office package (laptop, monitor,

Job summary

Capgemini is seeking an Export Operations Coordinator to manage end-to-end order processing for international markets. You will coordinate shipments via air, sea, and road transport, oversee export documentation, and collaborate with internal teams and external partners to ensure timely deliveries.

Candidates should have 2+ years in logistics/export/B2B order management or customer service, knowledge of international transport, and SAP expertise.

Qualifications

• 2+ years of experience in logistics, export, B2B order management or customer service.
• Knowledge of international transport (sea/air/road).
• Familiarity with SAP system.
• Strong organizational skills and attention to detail.
• Problem-solving mindset and ability to work under pressure.

Responsibilities

• Communicate with international B2B customers via email and phone.
• Receive, verify, and enter orders into the ERP system.
• Confirm availability and delivery dates with DRP.
• Monitor order status and manage changes.
• Coordinate shipments to international markets across air, sea, and road transport.
• Prepare export documentation and collaborate with stakeholders.

Skills

Logistics coordination

B2B order management

Customer service

Attention to detail

Tools

SAP

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

As an Export Operations Coordinator, you will manage end-to-end customer order processing for international markets, ensuring high service levels, accurate data entry, and timely deliveries. You will coordinate shipments across air, sea, and road transport, while overseeing export documentation and collaborating closely with internal teams and external partners.

Your tasks

• Communicate with international B2B customers (email/phone)
• Receive, verify, and enter orders into the ERP system
• Confirm availability and delivery dates with DRP
• Monitor order status and manage changes
• Coordinate shipments to international markets
• Organize air, sea, and road transport
• Prepare export and customs documentation and collaborate with stakeholders

Your profile

• At least 2 years of experience in logistics, export, B2B order management or customer service
• Knowledge of international transport (sea/air/road)
• Familiarity with SAP system
• Strong organizational and attention-to-detail skills
• Problem-solving mindset and ability to work under pressure
• Team-oriented with a customer-focused approach

What You'll love about working here

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair).

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.