EV Diagnostics Specialist - Technical Support (Hybrid)

MSX International; Warszawa; Híbrido; PLN 101.000 - 114.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and bonus

Hybrid working model

International career opportunities

Professional development and training

Modern office in Budapest

Collaborative, multicultural team

Work with innovative EV brands

Descripción de la vacante

MSX International in Budapest is seeking Automotive Technical Support Specialists to support one of Europe’s most innovative EV brands. You will act as the primary technical interface between the brand and its authorized service network, diagnosing vehicle issues and delivering effective repair solutions.

The role offers a hybrid work model with 2–5 years of automotive technical support experience and opportunities for professional development within a global company.

Formación

• 2–5 years of experience in automotive technical support, car diagnostics, workshop operations, warranty assessment, or mechanic fields.
• Bachelor's or Master's degree in Automotive Engineering, Electrical Engineering, Mechatronics, or equivalent technical education.
• Fluent German or Dutch and good knowledge of English; advanced English (written and spoken).

Responsabilidades

• Analyze vehicle-related technical enquiries from authorized service partners.
• Review diagnostic logs, fault codes, repair documentation, and vehicle data to identify root causes.
• Provide technical recommendations and diagnostic guidance based on OEM procedures and repair standards.
• Manage technical support cases from initial submission through final resolution.
• Support retailers with EV systems, charging concerns, battery-related issues, software functions, connectivity features, and vehicle diagnostics.
• Occasionally participate in Retailer onsite technical support for complex cases.

Conocimientos

Automotive diagnostics

Technical support

Troubleshooting

Vehicle systems

Diagnostics tools

Educación

Automotive Engineering

Electrical Engineering

Mechatronics

Herramientas

OEM tools

Warranty systems

Descripción del empleo

MSX International in Budapest is seeking Automotive Technical Support Specialists to support one of Europe’s most innovative EV brands. You will act as the primary technical interface between the brand and its authorized service network, diagnosing vehicle issues and delivering effective repair solutions.

The role offers a hybrid work model with 2–5 years of automotive technical support experience and opportunities for professional development within a global company.