Automotive Diagnostic Support Engineer | Spanish, Italian & Portuguese Speakers

MSX International; Warszawa; Presencial; PLN 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training programs

Global OEM exposure

Career development opportunities

Inclusive team environment

Descripción de la vacante

MSX International in Warsaw seeks an Automotive Diagnostics Technician to diagnose complex technical issues and support the dealer network with rapid solutions for premium OEMs. You will work closely with workshop technicians and dealers, providing repair guidance and acting as an interface between the manufacturer and the field network.

The role emphasizes hands-on automotive experience, strong communication, and language proficiency in Spanish, Italian, or Portuguese.

Formación

• Automotive experience in dealership workshop or manufacturer environment.
• Confident in technical issue resolution and warranty procedures.
• Proficiency in Spanish, Italian, or Portuguese (or any combination).
• Strong verbal and written communication with high attention to detail.
• Ability to work proactively in a collaborative technical environment.

Responsabilidades

• Diagnose complex technical issues for automotive systems.
• Provide rapid solution guidance to the dealer network.
• Collaborate with workshop technicians and dealers to develop repair instructions.
• Serve as interface between manufacturer and dealers to ensure issue resolution.

Conocimientos

Spanish/Italian/Portuguese

Communication skills

Problem-solving

Automotive workshop experience

Descripción del empleo

Automotive Diagnostic Support Engineer | Spanish, Italian & Portuguese Speakers

• Full-time
• Workplace Type: MSXI Office

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across80+ countries.

In your role as anAutomotive Diagnostics Technicianfor one of our premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.

What we offer:

• The opportunity to work with one of the world's leading automotive OEMs and support cutting-edge vehicle technologies.
• Ongoing training and development programs, with access to international career opportunities and clear progression paths.
• A professional, collaborative, and inclusive work environment within a supportive and diverse team.
• The chance to develop specialist technical expertise while working closely with a global dealer network.

We are looking for a motivated and customer-focused individual with strong communication and problem-solving skills. The ideal candidate is eager to learn, enjoys working in a collaborative technical environment, and is comfortable taking initiative when resolving challenges. A passion for the automotive industry, a proactive mindset, and the ability to build positive relationships with colleagues and stakeholders will contribute to success in this role with the following qualifications:

• Automotive experience, ideally in a dealership, workshop or at a manufacturer, (aftersales retail experience is an advantage)
• Confident in technical concern resolution and warranty procedures
• Proficiency in Spanish, Italian, or Portuguese (or any combination of these languages).
• Experience with a high-performing, collaborative, constructive peer group is a plus
• Very good verbal and written communication skills with high attention to detail
• Ability to work on own initiative with attention to detail with flexible and proactive personality
• Personal qualities of integrity, credibility with high-level of organizational and time management skills
• Strong business acumen and customer focus

If you're passionate about automotive technology and enjoy solving technical challenges, we'd love to hear from you.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.